feat(admin): streamline ticket management with dialogs
Move on-behalf ticket creation into a header dialog and load ticket handling on demand. Reuse the admin REST write path, preserve drafts and filters, and cover dialog and server boundaries with regression tests. Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
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@@ -28,7 +28,7 @@ test('transition rules live in one place', () => {
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assert.match(body, /if \(\$from === self::KEY_PENDING && \$to === self::KEY_CLOSED\) \{\s*\n\s*return false;/);
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// 上层只调用 can_transition,不复制合法性判断。
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for (const file of ['src/Ticket/TicketStatus.php', 'src/Ticket/TicketRestAdmin.php', 'src/Admin/Native/UsersMenusTicketsCenter.php']) {
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for (const file of ['src/Ticket/TicketStatus.php', 'src/Ticket/TicketRestAdmin.php', 'src/Admin/Native/UsersMenusTicketsDetail.php']) {
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const src = read(file);
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assert.ok(src.includes('can_transition'), `${file} must delegate to can_transition`);
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}
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@@ -1,184 +1,112 @@
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'use strict';
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/**
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* 工单后台(users.php → aksrt_tickets)契约:
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* 1) 子菜单已注册,trait 已组合,写操作走 admin_post 且每个都带 nonce;
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* 2) 分页用共享 AdminListPagination,不写死 limit;
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* 3) 默认状态与「仍有工单」两类删除被拒(兜底在 TicketConfigRest,SPA 工单中心消费);
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* 4) SPA 深链 redirect 指向 users.php?page=aksrt_tickets;
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* 5) 前端 JS 与 PHP 的 data-* 挂载点对齐。
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* 部门 / 状态 / 预设回复的配置已迁至 SPA「工单中心」,本页只剩工单列表。
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*/
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const assert = require('node:assert/strict');
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const fs = require('node:fs');
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const path = require('node:path');
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const test = require('node:test');
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const root = path.resolve(__dirname, '../..');
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const read = (file) => fs.readFileSync(path.join(root, file), 'utf8');
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const read = file => fs.readFileSync(path.join(root, file), 'utf8');
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test('ticket submenu is registered under users.php', () => {
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const menus = read('src/Admin/Native/UsersMenus.php');
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assert.ok(menus.includes("use UsersMenusTicketsCenter;"), 'trait not composed');
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assert.ok(menus.includes("'aksrt_tickets'"), 'submenu slug missing');
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assert.ok(menus.includes("'users.php'"), 'submenu must hang off users.php');
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assert.ok(menus.includes('[$this, \'render_tickets_page\']'), 'render callback missing');
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assert.ok(menus.includes("add_action('admin_post_aksrt_ticket_update', [\$this, 'handle_ticket_update'])"),
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'write handler not registered');
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// 后台待接单提示。
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const center = read('src/Admin/Native/UsersMenusTicketsCenter.php');
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const list = read('src/Admin/Native/UsersMenusTicketsList.php');
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const detail = read('src/Admin/Native/UsersMenusTicketsDetail.php');
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const dialogs = read('src/Admin/Native/UsersMenusTicketsDialogs.php');
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const menus = read('src/Admin/Native/UsersMenus.php');
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const js = read('assets/js/admin-tickets.js');
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test('ticket native page registers only a protected read action; writes reuse REST', () => {
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assert.match(menus, /use UsersMenusTicketsCenter;/);
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assert.match(menus, /'users.php',[\s\S]*?'aksrt_tickets'/);
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assert.match(menus, /add_action\('wp_ajax_aksrt_ticket_view', \[\$this, 'ajax_ticket_view'\]\)/);
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assert.match(center, /current_user_can\(self::CAPABILITY\)/);
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assert.match(center, /check_ajax_referer\('aksrt_ticket_view', 'nonce', false\)/);
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assert.match(center, /wp_create_nonce\('wp_rest'\)/);
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assert.match(center, /rest_url\('aksrt\/v1\/admin\/tickets' \./);
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assert.match(js, /'X-WP-Nonce': config.restNonce/);
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assert.doesNotMatch(menus, /admin_post_aksrt_ticket_update/);
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assert.doesNotMatch(center, /function (handle_ticket_update|ticket_action_\w+|ticket_redirect|render_ticket_notices)/);
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assert.match(menus, /count_pending_tickets\(\)/);
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assert.match(menus, /TicketSettings::enabled\(\)/);
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});
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test('write actions are nonce-protected and dispatched by action name', () => {
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const center = read('src/Admin/Native/UsersMenusTicketsCenter.php');
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assert.match(center, /check_admin_referer\('aksrt_ticket_' \. \$action \. '_' \. \$id\);/);
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assert.ok(center.includes('current_user_can(self::CAPABILITY)'), 'capability check missing');
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// 部门 / 状态 / 预设回复已迁至 SPA 工单中心,本页只剩工单自身的四个动作。
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for (const action of ['status', 'reply', 'note', 'create']) {
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assert.ok(center.includes(`case '${action}':`), `dispatch case ${action} missing`);
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}
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// nonce 以 action + id 为单位,行内表单各自带自己的 nonce:
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// 代客提交在 List trait,回复 / 状态 / 备注在 Detail trait。
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// 删除类操作已迁至 SPA(n-dialog 二次确认),本页不再有 onsubmit=confirm 的小表单。
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const list = read('src/Admin/Native/UsersMenusTicketsList.php');
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const detail = read('src/Admin/Native/UsersMenusTicketsDetail.php');
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assert.ok(list.includes("wp_nonce_field('aksrt_ticket_create_0')"), 'create nonce missing');
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for (const hook of [
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'aksrt_ticket_reply_',
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'aksrt_ticket_status_',
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'aksrt_ticket_note_',
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]) {
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assert.ok(detail.includes(hook), `nonce prefix ${hook} missing`);
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}
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assert.ok(center.includes('use UsersMenusTicketsDetail;'), 'detail trait not composed');
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assert.ok(!detail.includes('ticket_tab'), 'ticket_tab hidden input must be gone');
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// Tab 已移除,三个行内表单不再输出 ticket_tab 隐藏域。
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assert.ok(!list.includes('ticket_tab'), 'ticket_tab hidden input must be gone');
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assert.ok(!center.includes('onsubmit="return confirm('), 'config delete forms must be gone');
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test('create is a primary header dialog action, not an inline or collapsed form', () => {
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assert.match(center, /'label' => __\('代客提交工单', 'aksrt'\),\s*'dialog' => 'aksrt-ticket-create-dialog',\s*'primary' => true/);
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assert.match(center, /use UsersMenusTicketsDialogs;/);
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assert.match(dialogs, /<dialog id="aksrt-ticket-create-dialog"/);
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assert.match(dialogs, /<dialog id="aksrt-ticket-detail-dialog"/);
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assert.doesNotMatch(list, /ticket_form_open\('create'|<details|render_ticket_detail_panel/);
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assert.doesNotMatch(detail, /admin-post\.php|wp_nonce_field/);
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assert.match(dialogs, /aria-labelledby="aksrt-ticket-create-title"/);
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assert.match(js, /typeof detailDialog.showModal/);
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});
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test('the native page carries no config tab and deep-links the SPA instead', () => {
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const center = read('src/Admin/Native/UsersMenusTicketsCenter.php');
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// Tab 结构已移除:不再有 nav-tab-wrapper,也不读 ?tab=。
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assert.ok(!center.includes('nav-tab-wrapper'), 'tab wrapper must be gone');
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assert.ok(!center.includes("'config'"), 'config tab must be gone');
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assert.ok(!/\$_GET\['tab'\]/.test(center), 'tab param must not be read');
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// 配置 Tab 的渲染 trait 与删除按钮 helper 一并移除。
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assert.ok(!center.includes('UsersMenusTicketsConfig'), 'config trait must not be composed');
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assert.ok(!center.includes('render_ticket_config_tab'), 'config renderer must be gone');
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assert.ok(!center.includes('ticket_delete_button'), 'config-only delete helper must be gone');
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// 六类配置写操作全部迁至 TicketConfigRest,本页不再分发。
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for (const action of ['type', 'status_def', 'prereply', 'prereply_delete', 'type_delete', 'status_delete']) {
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assert.ok(!center.includes(`case '${action}':`), `config action ${action} must be gone`);
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}
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// 页面顶部提供跳往 SPA「工单中心」的快捷入口。
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assert.match(center, /admin_url\('admin\.php\?page=aksrt-settings#\/users\/ticket'\)/);
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assert.ok(!fs.existsSync(path.join(root, 'src/Admin/Native/UsersMenusTicketsConfig.php')),
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'the config trait file must be deleted');
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});
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test('the ticket list paginates through the shared helper', () => {
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const list = read('src/Admin/Native/UsersMenusTicketsList.php');
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assert.ok(list.includes('AdminListPagination::render('), 'shared pagination helper not used');
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assert.ok(!/limit => 100/.test(list), 'hard-coded limit must not come back');
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// 分页条必须晚于空态分支。
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assert.ok(
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list.indexOf('AdminListPagination::render(') > list.indexOf('暂无工单'),
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'pagination must render after the empty-state branch'
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);
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// 每页条数来自常量(常量定义在父 trait UsersMenusTicketsCenter 中)。
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const center = read('src/Admin/Native/UsersMenusTicketsCenter.php');
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test('detail lookup is independent of the filtered list; paging clamps and preserves filters', () => {
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assert.match(center, /TicketRepository::get_instance\(\)->find\(\$id\)/);
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assert.match(center, /wp_send_json_error\(\['message' => __\('工单不存在或已被删除。', 'aksrt'\)\], 404\)/);
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assert.match(list, /AdminListPagination::render\(/);
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assert.match(list, /'limit' => self::TICKET_PER_PAGE/);
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assert.match(center, /private const TICKET_PER_PAGE = 20;/);
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assert.match(list, /'limit' => self::TICKET_PER_PAGE,/);
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assert.match(list, /if \(\$paged > \$last_page\)/);
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assert.match(list, /array_merge\(\$filters, \['status' => \$key\]\)/);
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assert.match(list, /'keywords' => \$filters\['s'\]/);
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assert.match(list, /'status' => array_column\(\$statuses, 'status_key'\)/);
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assert.match(js, /\['status', 'ticket_type_id', 's', 'paged'\]/);
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assert.match(js, /searchParams.get\('id'\)/);
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assert.doesNotMatch(list + js, /aria-expanded|detail-row|scrollIntoView/);
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});
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test('detail panel renders replies, quote blocks and internal notes', () => {
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const detail = read('src/Admin/Native/UsersMenusTicketsDetail.php');
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const body = detail.slice(detail.indexOf('private function render_ticket_detail_panel'));
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assert.ok(detail.includes('private function render_ticket_detail_panel'), 'detail renderer missing');
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// 选项必须拼进返回值而不是直接 echo(历史 bug:printf 导致下拉框为空)。
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assert.ok(!/\bprintf\(/.test(detail), 'detail panel must not echo via printf');
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assert.match(body, /TicketNoteService::for_ticket/);
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assert.match(body, /repo->replies\(\$id\)/);
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// 引用块:原回复已删除时显示占位。
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assert.match(body, /!empty\(\$quote\['is_deleted'\]\) \? __\('原回复已删除', 'aksrt'\)/);
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// 回复与备注各自独立表单 + nonce。
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assert.match(body, /wp_nonce_field\('aksrt_ticket_reply_' \. \$id, '_wpnonce', true, false\)/);
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assert.match(body, /wp_nonce_field\('aksrt_ticket_note_' \. \$id, '_wpnonce', true, false\)/);
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// 已关闭工单仍可查看,但不再展示迁移表单之外的写入口由前端按钮控制。
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assert.match(body, /aksrt-ticket-detail__closed/);
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test('conversation, private notes and final-state confirmation remain distinct', () => {
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assert.match(detail, /TicketNoteService::for_ticket\(\$id\)/);
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assert.match(detail, /TicketRepository::get_instance\(\)->replies\(\$id\)/);
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assert.match(detail, /!empty\(\$quote\['is_deleted'\]\) \? __\('原回复已删除', 'aksrt'\)/);
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for (const action of ['reply', 'note', 'status']) assert.ok(detail.includes(`ticket_form_open('${action}'`));
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assert.match(detail, /aksrt-ticket-detail__closed/);
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assert.match(detail, /TicketStatusService::can_transition\(\$from, \$key\)/);
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assert.match(detail, /data-aksrt-ticket-close-confirm/);
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assert.match(detail, /data-aksrt-ticket-assign/);
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assert.match(detail, /仅管理员可见,不会发送给用户/);
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});
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test('SPA deep-links the native ticket page instead of hosting it', () => {
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const router = read('assets/admin/src/router/index.js');
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assert.ok(router.includes("{ path: '/users/tickets', title: '工单管理', nativeAdminPath: 'users.php?page=aksrt_tickets' }"),
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'NATIVE_OPS_REDIRECTS must point at the native ticket page');
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test('dialog safety includes dirty guards, focus return, cancel race protection and retry without POST', () => {
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assert.match(js, /window.confirm\(strings.discard\)/);
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assert.match(js, /window.addEventListener\('beforeunload'/);
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assert.match(js, /current !== generation/);
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assert.match(js, /readController.abort\(\)/);
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assert.match(js, /previous.focus\(\)/);
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assert.match(js, /if \(saving \|\| loading \|\| stale/);
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assert.match(js, /next.length > field.maxLength/);
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assert.match(js, /savedDrafts = restore \|\| \{\}/);
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assert.match(js, /strings.refreshFailed/);
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assert.match(js, /strings.uncertain/);
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const css = read('assets/css/admin/tickets.css');
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assert.match(css, /\.aksrt-ticket-dialog:not\(\[open\]\)/);
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assert.match(css, /:focus-visible/);
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assert.match(css, /@media \(prefers-reduced-motion: reduce\)/);
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assert.match(css, /@media \(max-width: 600px\)/);
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assert.doesNotMatch(css, /detail-row|row\.is-open/);
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});
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test('frontend hooks match the renderer and the JS module', () => {
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test('configuration remains in the SPA; native ops has no old config tabs', () => {
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assert.match(center, /admin_url\('admin\.php\?page=aksrt-settings#\/users\/ticket'\)/);
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assert.doesNotMatch(center + list + detail, /nav-tab-wrapper|ticket_tab|UsersMenusTicketsConfig/);
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assert.ok(!fs.existsSync(path.join(root, 'src/Admin/Native/UsersMenusTicketsConfig.php')));
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assert.ok(read('assets/admin/src/router/index.js').includes("{ path: '/users/tickets', title: '工单管理', nativeAdminPath: 'users.php?page=aksrt_tickets' }"));
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});
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test('frontend hooks remain aligned with their independent REST consumer', () => {
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const renderer = read('inc/helpers/user-center-renderers/profile-tickets.php');
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// 面板脚本 + 共享工具层(请求 / 弹窗 / 上传)共同构成前端模块。
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const js = read('assets/js/ticket-center.js') + '\n' + read('assets/js/ticket-center-core.js');
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for (const hook of [
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'data-aksrt-ticket-center',
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'data-aksrt-ticket-create',
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'data-aksrt-ticket-stats',
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'data-aksrt-ticket-stat=',
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'data-aksrt-ticket-list',
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'data-aksrt-ticket-pagination',
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'data-aksrt-tickets-search',
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'data-aksrt-ticket-filter=',
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]) {
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const frontend = read('assets/js/ticket-center.js') + '\n' + read('assets/js/ticket-center-core.js');
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for (const hook of ['data-aksrt-ticket-center', 'data-aksrt-ticket-create', 'data-aksrt-ticket-stats', 'data-aksrt-ticket-stat=', 'data-aksrt-ticket-list', 'data-aksrt-ticket-pagination', 'data-aksrt-tickets-search', 'data-aksrt-ticket-filter=']) {
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assert.ok(renderer.includes(hook), `renderer missing ${hook}`);
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}
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// JS 侧的挂载点与 REST 路径必须和 PHP 对齐。
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for (const hook of [
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'data-aksrt-ticket-center',
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'data-aksrt-ticket-create',
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'data-aksrt-ticket-stat="',
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'data-aksrt-ticket-list',
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'data-aksrt-ticket-pagination',
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'data-aksrt-tickets-search',
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'[data-aksrt-ticket-filter]',
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'data-aksrt-ticket-view=',
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'data-aksrt-ticket-page=',
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'data-aksrt-ticket-quote=',
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'data-aksrt-ticket-images',
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]) {
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assert.ok(js.includes(hook), `ticket-center.js missing ${hook}`);
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for (const hook of ['data-aksrt-ticket-center', 'data-aksrt-ticket-create', 'data-aksrt-ticket-list', 'data-aksrt-ticket-view=', 'data-aksrt-ticket-page=', 'data-aksrt-ticket-quote=', 'data-aksrt-ticket-images']) {
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assert.ok(frontend.includes(hook), `frontend missing ${hook}`);
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}
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assert.ok(js.includes("'/tickets'"), 'list/create path missing');
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assert.ok(js.includes("'/tickets/statistic'"), 'statistic path missing');
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assert.ok(js.includes("'/tickets/meta'"), 'meta path missing');
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assert.ok(js.includes("'/tickets/' + ticketId"), 'detail path missing');
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assert.ok(js.includes("'/tickets/' + ticket.id + '/reply'"), 'reply path missing');
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assert.ok(js.includes("'/tickets/' + ticket.id + '/urge'"), 'urge path missing');
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assert.ok(js.includes("'/tickets/' + ticket.id + '/close'"), 'close path missing');
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assert.ok(js.includes("'/ticket/upload-attachment'"), 'upload path missing');
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// 人机验证在提交与回复前各过一次。
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assert.match(js, /runCaptcha\('ticket_create'\)/);
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assert.match(js, /runCaptcha\('ticket_reply'\)/);
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});
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test('ticket CSS ships as its own route bundle', () => {
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for (const endpoint of ["'/tickets'", "'/tickets/statistic'", "'/tickets/meta'", "'/tickets/' + ticketId", "'/tickets/' + ticket.id + '/reply'", "'/ticket/upload-attachment'"]) {
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assert.ok(frontend.includes(endpoint));
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}
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assert.match(frontend, /runCaptcha\('ticket_create'\)/);
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assert.match(frontend, /runCaptcha\('ticket_reply'\)/);
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const css = read('assets/css/routes/tickets.css');
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assert.ok(css.includes('.aksrt-tickets-page'), 'page root rule missing');
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assert.ok(css.includes('.aksrt-ticket-badge'), 'status badge rule missing');
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assert.ok(css.includes('.aksrt-ticket-detail'), 'detail rule missing');
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// 徽章颜色由状态行内变量驱动,不写死。
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assert.ok(css.includes('--aksrt-ticket-color'), 'badge color variable missing');
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for (const hook of ['.aksrt-tickets-page', '.aksrt-ticket-badge', '.aksrt-ticket-detail', '--aksrt-ticket-color']) assert.ok(css.includes(hook));
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});
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