diff --git a/assets/admin/src/pages/users/partials/ticket/TicketStatusPanel.vue b/assets/admin/src/pages/users/partials/ticket/TicketStatusPanel.vue
index 162c49e5..9f31f06a 100644
--- a/assets/admin/src/pages/users/partials/ticket/TicketStatusPanel.vue
+++ b/assets/admin/src/pages/users/partials/ticket/TicketStatusPanel.vue
@@ -1,5 +1,5 @@
 <template>
-  <n-card class="aksrt-section-card">
+  <n-card class="aksrt-section-card aksrt-ticket-status-panel">
     <div class="aksrt-section-header">
       <h3>工单状态</h3>
       <n-button size="small" type="primary" :disabled="saving" @click="openCreate">新增状态</n-button>
@@ -24,30 +24,78 @@
       v-model:show="visible"
       :title="editing ? '编辑状态' : '新增状态'"
       preset="card"
+      class="aksrt-status-modal"
       style="width: 460px; max-width: 92vw;"
       :mask-closable="false"
     >
+      <div class="aksrt-status-preview" aria-live="polite">
+        <span class="aksrt-status-preview__label">预览</span>
+        <span class="aksrt-ticket-badge" :style="{ '--aksrt-ticket-color': previewColor }">
+          {{ form.name.trim() || '状态名称' }}
+        </span>
+      </div>
+
       <n-form ref="formRef" :model="form" :rules="rules" label-placement="top">
         <n-form-item label="状态名称" path="name">
-          <n-input v-model:value="form.name" placeholder="如：处理中" maxlength="60" />
+          <n-input v-model:value="form.name" placeholder="如：处理中" maxlength="60" show-count />
         </n-form-item>
         <n-form-item label="状态颜色" path="color">
-          <n-space align="center" :wrap="true">
-            <n-color-picker
-              :value="previewColor"
-              :modes="['hex']"
-              :swatches="SWATCHES"
-              @update:value="setColor"
-            />
-            <n-input v-model:value="form.color" style="width: 120px;" placeholder="#6b7280" />
-            <span class="aksrt-ticket-badge" :style="{ '--aksrt-ticket-color': previewColor }">
-              {{ form.name || '预览' }}
-            </span>
-          </n-space>
+          <div class="aksrt-status-color">
+            <div class="aksrt-status-color__swatches" role="radiogroup" aria-label="状态颜色">
+              <button
+                v-for="swatch in SWATCHES"
+                :key="swatch"
+                type="button"
+                role="radio"
+                class="aksrt-status-color__swatch"
+                :class="{ 'is-active': currentHex === swatch }"
+                :style="{ '--swatch': swatch }"
+                :aria-checked="currentHex === swatch"
+                :aria-label="`颜色 ${swatch}`"
+                :title="swatch"
+                @click="form.color = swatch"
+              />
+              <!-- 自定义色：未选中时显示色环，选中后显示当前色并带选中环。 -->
+              <n-color-picker
+                :value="previewColor"
+                :modes="['hex']"
+                :show-alpha="false"
+                @update:value="setColor"
+              >
+                <template #trigger="{ onClick, ref: setTriggerRef }">
+                  <button
+                    :ref="setTriggerRef"
+                    type="button"
+                    role="radio"
+                    class="aksrt-status-color__swatch aksrt-status-color__swatch--custom"
+                    :class="{ 'is-active': isCustomColor }"
+                    :style="{ '--swatch': previewColor }"
+                    :aria-checked="isCustomColor"
+                    aria-label="自定义颜色"
+                    title="自定义颜色"
+                    @click="onClick"
+                  />
+                </template>
+              </n-color-picker>
+            </div>
+            <n-input
+              v-model:value="form.color"
+              class="aksrt-status-color__hex"
+              maxlength="7"
+              placeholder="#6b7280"
+              @blur="form.color = toHex(form.color) || form.color.trim()"
+            >
+              <template #prefix>
+                <i class="aksrt-status-color__chip" :style="{ background: previewColor }" />
+              </template>
+            </n-input>
+          </div>
         </n-form-item>
-        <n-form-item label="完结状态" path="is_closed">
-          <n-switch v-model:value="form.is_closed" />
-          <span class="aksrt-ticket-status__hint">开启后该状态视为终态，工单不可再流转</span>
+        <n-form-item label="完结状态" path="is_closed" :show-feedback="false">
+          <div class="aksrt-status-closed">
+            <n-switch v-model:value="form.is_closed" />
+            <span class="aksrt-ticket-status__hint">开启后该状态视为终态，工单不可再流转</span>
+          </div>
         </n-form-item>
       </n-form>
       <template #footer>
@@ -81,7 +129,20 @@ const formRef = ref(null)
 const editing = ref(null)
 const rows = ref([])
 
-const form = ref({ name: '', color: '#6b7280', is_closed: false })
+const DEFAULT_COLOR = '#6b7280'
+const HEX_RE = /^#(?:[0-9a-f]{3}|[0-9a-f]{6})$/i
+
+const form = ref({ name: '', color: DEFAULT_COLOR, is_closed: false })
+
+/**
+ * 归一化为 TicketStatusService::sanitize_color() 接受的小写 #rgb / #rrggbb；
+ * 允许省略 #。非法值返回空串。
+ */
+function toHex(value) {
+  let hex = String(value || '').trim().toLowerCase()
+  if (hex && !hex.startsWith('#')) hex = `#${hex}`
+  return HEX_RE.test(hex) ? hex : ''
+}
 
 const rules = {
   name: [
@@ -90,29 +151,24 @@ const rules = {
   ],
   color: [
     {
-      validator: (_rule, value) => /^#(?:[0-9a-f]{3}|[0-9a-f]{6})$/i.test(String(value || '')),
+      validator: (_rule, value) => toHex(value) !== '',
       message: '颜色需为 #rgb 或 #rrggbb',
-      trigger: 'blur',
+      trigger: ['blur', 'input'],
     },
   ],
 }
 
-const previewColor = computed(() =>
-  /^#(?:[0-9a-f]{3}|[0-9a-f]{6})$/i.test(String(form.value.color || ''))
-    ? form.value.color
-    : '#6b7280'
-)
+const currentHex = computed(() => toHex(form.value.color))
+const previewColor = computed(() => currentHex.value || DEFAULT_COLOR)
+const isCustomColor = computed(() => currentHex.value !== '' && !SWATCHES.includes(currentHex.value))
 
 /**
- * 取色器在开启 alpha 时会回传 rgba() 字符串，而 TicketStatusService::sanitize_color()
- * 只接受 #rgb / #rrggbb（其余静默回落灰色）。这里只接十六进制值，其余一律忽略，
- * 避免「选了色却存成灰色」的静默失败。
+ * 取色器已关闭 alpha（默认开启时回传 #rrggbbaa，会被后端回落成灰色），
+ * 这里仍只接受合法十六进制，其余忽略。
  */
 function setColor(value) {
-  const hex = typeof value === 'string' ? value.trim() : ''
-  if (/^#(?:[0-9a-f]{3}|[0-9a-f]{6})$/i.test(hex)) {
-    form.value.color = hex
-  }
+  const hex = toHex(value)
+  if (hex) form.value.color = hex
 }
 
 const columns = computed(() => [
@@ -189,7 +245,7 @@ async function load() {
 
 function openCreate() {
   editing.value = null
-  form.value = { name: '', color: '#6b7280', is_closed: false }
+  form.value = { name: '', color: DEFAULT_COLOR, is_closed: false }
   visible.value = true
 }
 
@@ -197,7 +253,7 @@ function openEdit(row) {
   editing.value = row
   form.value = {
     name: String(row.name || ''),
-    color: String(row.color || '#6b7280'),
+    color: toHex(row.color) || DEFAULT_COLOR,
     is_closed: !!row.is_closed,
   }
   visible.value = true
@@ -213,7 +269,7 @@ async function handleSubmit() {
   try {
     const payload = {
       name: form.value.name.trim(),
-      color: form.value.color,
+      color: currentHex.value,
       is_closed: form.value.is_closed ? 1 : 0,
     }
     if (editing.value) {
@@ -255,42 +311,37 @@ onMounted(load)
 defineExpose({ reload: load })
 </script>
 
-<style scoped>
-.aksrt-ticket-status__hint {
-  margin-left: 10px;
-  color: var(--aksrt-color-muted);
-  font-size: 12px;
-}
-
-/* 颜色列：色块 + 十六进制值，色块边界在浅色主题下也能看清。 */
-.aksrt-ticket-color-cell {
+<!--
+  表格单元格由 h() 在 NDataTable 的渲染上下文中创建，拿不到本组件的 scoped 属性，
+  所以单元格样式放在非 scoped 块里，并以面板根类限定作用域。
+  （此前色块 <i> 因此没有尺寸，颜色列只剩色值文本。）
+-->
+<style>
+.aksrt-ticket-status-panel .aksrt-ticket-color-cell {
   display: inline-flex;
   align-items: center;
-  gap: 6px;
+  gap: 8px;
 }
 
-.aksrt-ticket-color-dot {
-  width: 14px;
-  height: 14px;
+.aksrt-ticket-status-panel .aksrt-ticket-color-dot {
+  display: inline-block;
+  width: 16px;
+  height: 16px;
   border-radius: 4px;
   box-shadow: inset 0 0 0 1px rgba(0, 0, 0, 0.12);
   flex: 0 0 auto;
 }
 
-.aksrt-ticket-color-value {
-  font-family: var(--n-font-family-mono, monospace);
+.aksrt-ticket-status-panel .aksrt-ticket-color-value,
+.aksrt-ticket-status-panel .aksrt-ticket-key {
+  font-family: var(--n-font-family-mono, ui-monospace, SFMono-Regular, Menlo, Consolas, monospace);
   font-size: 12px;
   color: var(--aksrt-color-muted);
 }
 
-.aksrt-ticket-key {
-  font-family: var(--n-font-family-mono, monospace);
-  font-size: 12px;
-  color: var(--aksrt-color-muted);
-}
-
-/* 徽章与前台 assets/css/routes/tickets.css 的 .aksrt-ticket-badge 同构。 */
-.aksrt-ticket-badge {
+/* 徽章与前台 assets/css/routes/tickets.css 的 .aksrt-ticket-badge 同构；表格与弹窗预览共用。 */
+.aksrt-ticket-status-panel .aksrt-ticket-badge,
+.aksrt-status-modal .aksrt-ticket-badge {
   display: inline-block;
   padding: 2px 10px;
   border-radius: 999px;
@@ -299,5 +350,131 @@ defineExpose({ reload: load })
   font-size: 12px;
   font-weight: 600;
   line-height: 1.6;
+  transition: background-color 0.15s ease, color 0.15s ease;
+}
+</style>
+
+<style scoped>
+/* —— 弹窗：顶部实时预览 —— */
+.aksrt-status-preview {
+  display: flex;
+  align-items: center;
+  justify-content: space-between;
+  gap: 12px;
+  margin-bottom: 18px;
+  padding: 14px 16px;
+  border: 1px dashed var(--aksrt-color-border);
+  border-radius: 8px;
+  background: rgba(0, 0, 0, 0.02);
+}
+
+.aksrt-status-preview__label {
+  color: var(--aksrt-color-muted);
+  font-size: 12px;
+}
+
+.aksrt-status-preview .aksrt-ticket-badge {
+  max-width: 70%;
+  overflow: hidden;
+  text-overflow: ellipsis;
+  white-space: nowrap;
+}
+
+/* —— 弹窗：颜色选择（预设色板 + 自定义 + 十六进制输入） —— */
+.aksrt-status-color {
+  display: flex;
+  flex-direction: column;
+  gap: 12px;
+  width: 100%;
+}
+
+.aksrt-status-color__swatches {
+  display: flex;
+  flex-wrap: wrap;
+  gap: 10px;
+}
+
+.aksrt-status-color__swatch {
+  position: relative;
+  width: 28px;
+  height: 28px;
+  padding: 0;
+  border: 0;
+  border-radius: 50%;
+  background: var(--swatch);
+  box-shadow: inset 0 0 0 1px rgba(0, 0, 0, 0.12);
+  cursor: pointer;
+  transition: transform 0.12s ease, box-shadow 0.12s ease;
+}
+
+.aksrt-status-color__swatch:hover {
+  transform: scale(1.1);
+}
+
+.aksrt-status-color__swatch:focus-visible {
+  outline: 2px solid var(--aksrt-color-primary, #2271b1);
+  outline-offset: 2px;
+}
+
+/* 选中态：白色内圈 + 同色外环，深浅主题都清晰。 */
+.aksrt-status-color__swatch.is-active {
+  box-shadow: 0 0 0 2px #fff, 0 0 0 4px var(--swatch);
+}
+
+.aksrt-status-color__swatch.is-active::after {
+  content: '';
+  position: absolute;
+  left: 50%;
+  top: 45%;
+  width: 6px;
+  height: 11px;
+  border: solid #fff;
+  border-width: 0 2px 2px 0;
+  transform: translate(-50%, -50%) rotate(45deg);
+}
+
+/* 自定义：未选中时显示色环，提示「更多颜色」。 */
+.aksrt-status-color__swatch--custom:not(.is-active) {
+  background: conic-gradient(#ef4444, #f59e0b, #eab308, #22c55e, #06b6d4, #3b82f6, #8b5cf6, #ec4899, #ef4444);
+}
+
+.aksrt-status-color__swatch--custom:not(.is-active)::after {
+  content: '+';
+  position: absolute;
+  inset: 5px;
+  display: flex;
+  align-items: center;
+  justify-content: center;
+  border-radius: 50%;
+  background: #fff;
+  color: #4b5563;
+  font-size: 14px;
+  font-weight: 600;
+  line-height: 1;
+}
+
+.aksrt-status-color__hex {
+  width: 160px;
+  font-family: var(--n-font-family-mono, ui-monospace, SFMono-Regular, Menlo, Consolas, monospace);
+}
+
+.aksrt-status-color__chip {
+  display: inline-block;
+  width: 14px;
+  height: 14px;
+  border-radius: 3px;
+  box-shadow: inset 0 0 0 1px rgba(0, 0, 0, 0.12);
+}
+
+/* —— 弹窗：完结开关 —— */
+.aksrt-status-closed {
+  display: flex;
+  align-items: center;
+  gap: 10px;
+}
+
+.aksrt-ticket-status__hint {
+  color: var(--aksrt-color-muted);
+  font-size: 12px;
 }
 </style>