kate522/wordpress-theme-aksrt
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feat(admin): replace ticket dialogs with in-page views

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Ticket handling on users.php?page=aksrt_tickets no longer uses dialogs.
The list, the workspace (?id=N) and the assisted create form (?view=new)
are server-rendered page views that carry the list filters and page
for going back. Writes still go through the ticket REST routes; on
success the page reloads with a native notice, and unsent drafts in
other forms survive the reload via sessionStorage. Uncertain or
conflicting writes lock every form and only offer a reload.

Remove dead code: UsersMenusTicketsDialogs, the aksrt_ticket_view AJAX
read and its nonce, dialog CSS/JS (backdrop, scroll lock, focus return,
read races) and the dialog runtime test. Fix the create link carrying
an unclamped page number on out-of-range list pages.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
This commit is contained in:
kate522andClaude Fable 5 committed 2026-10-31 14:45:27 +08:00
1 parent 48e54dc115
commit d86a85e6a6
13 files changed
+720 -1264
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assets/css/admin/tickets.css
+20 -62
View File
@@ -1,4 +1,4 @@
/* 工单运营页：列表保持紧凑，工作区在原生 dialog 内展开。复用 NativeUi 令牌。 */
/* 工单运营页：列表、处理工作区（?id=）与代客提交（?view=new）均为页内视图。复用 NativeUi 令牌。 */
.aksrt-tickets-admin__toolbar { display: flex; flex-direction: column; gap: 14px; padding: 20px; }
.aksrt-tickets-admin__toolbar .subsubsub { margin: 0; padding: 0; box-shadow: none; }
.aksrt-tickets-admin__table { min-width: 1000px; table-layout: fixed; }
@@ -9,7 +9,7 @@
.aksrt-tickets-admin__table .column-admin { width: 10%; }
.aksrt-tickets-admin__table .column-time { width: 18%; }
.aksrt-tickets-admin__table .column-actions { width: 10%; }
.aksrt-tickets-admin__table .row-title { text-align: left; font-size: 14px; font-weight: 600; line-height: 1.6; overflow-wrap: anywhere; }
.aksrt-tickets-admin__table .row-title { display: inline; font-size: 14px; font-weight: 600; line-height: 1.6; overflow-wrap: anywhere; }
.aksrt-tickets-admin__sub { margin-top: 4px; color: var(--an-text-2); font-size: 12px; overflow-wrap: anywhere; }
.aksrt-native .aksrt-tickets-admin__row.is-awaiting td:first-child { box-shadow: inset 3px 0 0 var(--an-primary); }
.aksrt-ticket-hint { color: var(--an-muted); font-size: 12px; font-weight: 400; }
@@ -22,60 +22,27 @@
.aksrt-ticket-user img { flex: none; border-radius: 50%; }
.aksrt-ticket-user span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
/* 原生 top layer：固定头部/操作区，仅正文滚动。 */
html.aksrt-ticket-modal-open { overflow: hidden; scrollbar-gutter: stable; }
.aksrt-ticket-dialog {
box-sizing: border-box;
width: min(1200px, calc(100vw - 48px));
max-width: none;
max-height: calc(100dvh - 48px);
margin: auto;
padding: 0;
color: var(--an-text);
background: var(--an-card);
border: 0;
border-radius: var(--an-radius);
box-shadow: 0 0 0 1px rgba(15, 23, 42, .06), 0 12px 32px rgba(15, 23, 42, .12), 0 32px 80px rgba(15, 23, 42, .16);
overflow: hidden;
font: inherit;
}
.aksrt-ticket-dialog:not([open]) { display: none; }
.aksrt-ticket-dialog[open] { animation: aksrt-ticket-dialog-in .18s ease-out; }
.aksrt-ticket-dialog[open]::backdrop { animation: aksrt-ticket-fade-in .18s ease-out; }
@keyframes aksrt-ticket-dialog-in { from { opacity: 0; transform: translateY(8px) scale(.99); } }
@keyframes aksrt-ticket-fade-in { from { opacity: 0; } }
.aksrt-ticket-dialog--create { width: min(720px, calc(100vw - 48px)); }
.aksrt-ticket-dialog::backdrop { background: rgba(15, 23, 42, .45); backdrop-filter: blur(2px); }
.aksrt-ticket-dialog__frame { display: flex; flex-direction: column; max-height: calc(100dvh - 48px); margin: 0; }
.aksrt-ticket-dialog__head { display: flex; flex: none; align-items: flex-start; justify-content: space-between; gap: 20px; padding: 18px 24px; border-bottom: 1px solid var(--an-border-soft); }
.aksrt-ticket-dialog__head > div { min-width: 0; }
.aksrt-ticket-dialog__head h2 { margin: 0; color: var(--an-text); font-size: 18px; font-weight: 600; line-height: 1.5; overflow-wrap: anywhere; }
.aksrt-ticket-dialog__head h2:focus { outline: 0; }
.aksrt-ticket-dialog__head p { margin: 4px 0 0; color: var(--an-muted); font-size: 12px; overflow-wrap: anywhere; }
.aksrt-ticket-dialog__close { display: inline-flex; flex: none; align-items: center; justify-content: center; width: 32px; height: 32px; margin: -2px -6px 0 0; padding: 0; color: var(--an-muted); background: transparent; border: 0; border-radius: 8px; cursor: pointer; transition: background .15s, color .15s; }
.aksrt-ticket-dialog__close:hover { color: var(--an-text); background: var(--an-bg-soft); }
.aksrt-ticket-dialog__body { min-height: 0; padding: 20px 24px; overflow-y: auto; overscroll-behavior: contain; }
.aksrt-ticket-dialog--detail .aksrt-ticket-dialog__body { min-height: 160px; padding: 16px; background: var(--an-bg-soft); }
.aksrt-ticket-dialog--detail .aksrt-ticket-dialog__body[aria-busy="true"]:empty { background: var(--an-bg-soft) linear-gradient(90deg, transparent, rgba(255, 255, 255, .7), transparent) -200px 0 / 200px 100% no-repeat; animation: aksrt-ticket-shimmer 1.2s linear infinite; }
@keyframes aksrt-ticket-shimmer { to { background-position: calc(100% + 200px) 0; } }
.aksrt-ticket-dialog__foot { display: flex; flex: none; flex-wrap: wrap; align-items: center; justify-content: flex-end; gap: 10px; padding: 14px 24px; background: var(--an-card); border-top: 1px solid var(--an-border-soft); }
.aksrt-ticket-dialog__foot > .aksrt-ticket-hint { margin-right: auto; }
.aksrt-ticket-dialog [hidden] { display: none !important; }
.aksrt-ticket-dialog textarea { box-sizing: border-box; width: 100%; min-height: 64px; resize: vertical; line-height: 1.65; }
.aksrt-ticket-dialog :is(input, select, textarea, button, a, summary):focus-visible,
/* 工作区与创建页共用：页头、提交反馈与表单控件。 */
.aksrt-tickets-admin__detail-header .aksrt-native-header__title { overflow-wrap: anywhere; }
.aksrt-tickets-admin__detail-header .aksrt-native-header__desc { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; }
.aksrt-tickets-admin [hidden] { display: none !important; }
.aksrt-tickets-admin textarea { box-sizing: border-box; width: 100%; min-height: 64px; resize: vertical; line-height: 1.65; }
.aksrt-tickets-admin :is(input, select, textarea, button, a, summary):focus-visible,
.aksrt-ticket-conversation__scroll:focus-visible { outline: 2px solid var(--an-primary); outline-offset: 2px; box-shadow: none; }
.aksrt-ticket-dialog button:disabled { cursor: default; opacity: .6; }
.aksrt-ticket-feedback { display: flex; flex: none; align-items: center; justify-content: space-between; gap: 12px; padding: 10px 24px; color: #176b3d; background: var(--an-primary-soft); border-bottom: 1px solid color-mix(in srgb, var(--an-primary) 18%, transparent); font-size: 13px; }
.aksrt-tickets-admin button:disabled { cursor: default; opacity: .6; }
.aksrt-ticket-feedback { display: flex; align-items: center; justify-content: space-between; gap: 12px; margin: 0 0 16px; padding: 10px 16px; color: #176b3d; background: var(--an-primary-soft); border: 1px solid color-mix(in srgb, var(--an-primary) 18%, transparent); border-radius: var(--an-radius-sm); font-size: 13px; }
.aksrt-ticket-feedback p { margin: 0; }
.aksrt-ticket-feedback.is-error { color: #a61b36; background: #fdf0f2; border-bottom-color: #f6d3da; }
.aksrt-ticket-feedback.is-error { color: #a61b36; background: #fdf0f2; border-color: #f6d3da; }
.aksrt-ticket-feedback .button { flex: none; }
.aksrt-tickets-admin__create { max-width: 880px; }
.aksrt-tickets-admin__create .aksrt-native-form-foot .aksrt-ticket-hint { margin-left: auto; }
/* 处理工作区：会话与回复在左，处理信息与内部备注在右。 */
.aksrt-ticket-detail { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: 16px; align-items: start; }
.aksrt-ticket-detail__main,
.aksrt-ticket-detail__side { display: flex; flex-direction: column; gap: 16px; min-width: 0; }
/* 侧栏不超过弹窗正文可视高度（变量由脚本按正文尺寸写入，减去上下内边距），超出时栏内滚动。 */
.aksrt-ticket-detail__side { position: sticky; top: 0; max-height: calc(var(--aksrt-ticket-panel-height, calc(100dvh - 160px)) - 32px); overflow-y: auto; overscroll-behavior: contain; scrollbar-width: thin; }
/* 侧栏在页面滚动时吸顶（让出 WP 管理工具栏），超出视口高度时栏内滚动。 */
.aksrt-ticket-detail__side { position: sticky; top: 48px; max-height: calc(100vh - 64px); overflow-y: auto; overscroll-behavior: contain; scrollbar-width: thin; }
.aksrt-ticket-conversation,
.aksrt-ticket-composer--reply,
.aksrt-ticket-detail__card { background: var(--an-card); border: 1px solid var(--an-border); border-radius: var(--an-radius); }
@@ -86,7 +53,7 @@ html.aksrt-ticket-modal-open { overflow: hidden; scrollbar-gutter: stable; }
.aksrt-ticket-conversation > .aksrt-ticket-section-head { margin: 0; padding: 12px 16px; border-bottom: 1px solid var(--an-border-soft); }
/* 会话时间线：用户在左、客服在右、系统事件居中。 */
.aksrt-ticket-conversation__scroll { max-height: 52vh; padding: 20px 16px; overflow-y: auto; overscroll-behavior: contain; }
.aksrt-ticket-conversation__scroll { max-height: 60vh; padding: 20px 16px; overflow-y: auto; overscroll-behavior: contain; }
.aksrt-ticket-detail__thread { display: flex; flex-direction: column; gap: 18px; margin: 0; padding: 0; list-style: none; }
.aksrt-ticket-detail__message { display: flex; align-items: flex-start; gap: 10px; max-width: 86%; margin: 0; }
.aksrt-ticket-detail__message.is-admin { flex-direction: row-reverse; align-self: flex-end; }
@@ -123,7 +90,7 @@ html.aksrt-ticket-modal-open { overflow: hidden; scrollbar-gutter: stable; }
.aksrt-ticket-composer__box:focus-within { border-color: var(--an-primary); box-shadow: 0 0 0 2px color-mix(in srgb, var(--an-primary) 18%, transparent); }
.aksrt-native .aksrt-ticket-composer__box textarea { display: block; padding: 10px 12px; background: transparent; border: 0; border-radius: var(--an-radius-sm) var(--an-radius-sm) 0 0; box-shadow: none; }
.aksrt-native .aksrt-ticket-composer__box textarea:focus,
.aksrt-ticket-dialog .aksrt-ticket-composer__box textarea:focus-visible { outline: 0; box-shadow: none; }
.aksrt-tickets-admin .aksrt-ticket-composer__box textarea:focus-visible { outline: 0; box-shadow: none; }
.aksrt-ticket-composer__bar { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; padding: 8px 8px 8px 10px; border-top: 1px solid var(--an-border-soft); }
.aksrt-ticket-composer__bar select { max-width: min(240px, 100%); min-height: 30px; font-size: 12px; }
.aksrt-ticket-counter { margin-left: auto; color: var(--an-muted); font-size: 12px; font-variant-numeric: tabular-nums; }
@@ -170,22 +137,13 @@ html.aksrt-ticket-modal-open { overflow: hidden; scrollbar-gutter: stable; }
.aksrt-ticket-detail__side { position: static; max-height: none; overflow: visible; }
}
@media (max-width: 600px) {
.aksrt-ticket-dialog,
.aksrt-ticket-dialog--create { width: calc(100vw - 16px); max-height: calc(100dvh - 16px); border-radius: 10px; }
.aksrt-ticket-dialog__frame { max-height: calc(100dvh - 16px); }
.aksrt-ticket-dialog__head,
.aksrt-ticket-dialog__body,
.aksrt-ticket-dialog__foot,
.aksrt-ticket-feedback { padding: 12px 14px; }
.aksrt-ticket-dialog--detail .aksrt-ticket-dialog__body { padding: 10px; }
.aksrt-ticket-dialog__head h2 { font-size: 16px; }
.aksrt-ticket-dialog__foot > .aksrt-ticket-hint { flex-basis: 100%; }
.aksrt-ticket-conversation__scroll { max-height: 44vh; padding: 14px 12px; }
.aksrt-ticket-conversation__scroll { max-height: 50vh; padding: 14px 12px; }
.aksrt-ticket-detail__message { max-width: 100%; }
.aksrt-ticket-detail__avatar { width: 28px; height: 28px; }
.aksrt-ticket-composer__bar select { flex-basis: 100%; max-width: 100%; }
.aksrt-ticket-feedback { align-items: flex-start; flex-direction: column; }
.aksrt-tickets-admin__create .aksrt-native-form-foot .aksrt-ticket-hint { flex-basis: 100%; margin-left: 0; }
}
@media (prefers-reduced-motion: reduce) {
.aksrt-tickets-admin *, .aksrt-tickets-admin *::before, .aksrt-tickets-admin *::backdrop { scroll-behavior: auto !important; transition: none !important; animation: none !important; }
.aksrt-tickets-admin *, .aksrt-tickets-admin *::before { scroll-behavior: auto !important; transition: none !important; animation: none !important; }
}