feat(admin): replace ticket dialogs with in-page views

Ticket handling on users.php?page=aksrt_tickets no longer uses dialogs.
The list, the workspace (?id=N) and the assisted create form (?view=new)
are server-rendered page views that carry the list filters and page
for going back. Writes still go through the ticket REST routes; on
success the page reloads with a native notice, and unsent drafts in
other forms survive the reload via sessionStorage. Uncertain or
conflicting writes lock every form and only offer a reload.

Remove dead code: UsersMenusTicketsDialogs, the aksrt_ticket_view AJAX
read and its nonce, dialog CSS/JS (backdrop, scroll lock, focus return,
read races) and the dialog runtime test. Fix the create link carrying
an unclamped page number on out-of-range list pages.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
This commit is contained in:
kate522andClaude Fable 5 committed 2026-10-31 14:45:27 +08:00
1 parent 48e54dc115
commit d86a85e6a6
13 files changed
+720 -1264

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+37 -9
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@@ -1,5 +1,5 @@
<?php
/** 工单筛选与列表;详情统一在弹窗内按需加载。@package AKSRT */
/** 工单筛选与列表;标题与操作直接链接到处理工作区(?id=)。@package AKSRT */
namespace AKSRT\Admin\Native;
@@ -11,8 +11,32 @@ defined('ABSPATH') || exit;
trait UsersMenusTicketsList {
/** 返回实际页码,避免处理最后一条工单后停在空的末页。 */
private function render_ticket_list(array $filters, int $paged): int {
private function render_ticket_list_page(array $filters, int $paged): void {
// 先查询并夹取页码,页头「代客提交」链接才能带上实际页码。
[$result, $paged] = $this->ticket_list_result($filters, $paged);
NativeUi::header(
__('工单管理', 'aksrt'),
__('查看用户问题、跟进沟通并记录处理结果。', 'aksrt'),
'dashicons-tickets-alt',
[
[
'label' => __('代客提交工单', 'aksrt'),
'url' => $this->ticket_page_url(['view' => 'new'] + $this->ticket_context($filters, $paged)),
'primary' => true,
'icon' => 'dashicons-plus-alt2',
],
[
'label' => __('工单配置', 'aksrt'),
'url' => admin_url('admin.php?page=aksrt-settings#/users/ticket'),
'icon' => 'dashicons-admin-generic',
],
]
);
$this->render_ticket_list($filters, $paged, $result);
}
/** 越界页码夹到末页,避免处理最后一条工单后停在空页。返回 [查询结果, 实际页码]。 */
private function ticket_list_result(array $filters, int $paged): array {
$repo = TicketRepository::get_instance();
$args = [
'status' => $filters['status'] === '' ? [] : [$filters['status']],
@@ -28,6 +52,10 @@ trait UsersMenusTicketsList {
$args['offset'] = ($paged - 1) * self::TICKET_PER_PAGE;
$result = $repo->paginate($args, true);
}
return [$result, $paged];
}
private function render_ticket_list(array $filters, int $paged, array $result): void {
NativeUi::card_open('', '', true, 'aksrt-tickets-admin__list-card');
$this->render_ticket_toolbar($filters);
echo '<div class="aksrt-native-table-wrap"><table class="widefat striped aksrt-tickets-admin__table">';
@@ -50,14 +78,14 @@ trait UsersMenusTicketsList {
? __('请调整筛选条件,或使用标题右侧的「代客提交工单」。', 'aksrt')
: __('暂无未关闭工单。可切换状态查看历史记录,或代用户创建工单。', 'aksrt'));
}
$context = $this->ticket_context($filters, $paged);
foreach ($result['items'] as $ticket) {
$this->render_ticket_center_row($ticket);
$this->render_ticket_center_row($ticket, $context);
}
echo '</tbody></table>';
NativeUi::table_wrap_close();
AdminListPagination::render(self::TICKET_PAGE_SLUG, $result['total'], $paged, self::TICKET_PER_PAGE, $filters, 'users.php');
NativeUi::card_close();
return $paged;
}
private function render_ticket_toolbar(array $filters): void {
@@ -108,13 +136,13 @@ trait UsersMenusTicketsList {
echo '</form>';
}
private function render_ticket_center_row(array $ticket): void {
private function render_ticket_center_row(array $ticket, array $context): void {
$id = (int) $ticket['id'];
$url = esc_url($this->ticket_page_url(['id' => $id] + $context));
$last = (string) $ticket['last_reply_time'] !== '' ? (string) $ticket['last_reply_time'] : (string) $ticket['post_time'];
$awaiting = in_array((string) $ticket['status'], [TicketStatusService::KEY_PENDING, TicketStatusService::KEY_USER_REPLIED], true);
$hook = ' data-aksrt-ticket-view="' . $id . '" aria-haspopup="dialog" aria-controls="aksrt-ticket-detail-dialog"';
echo '<tr class="aksrt-tickets-admin__row' . ($awaiting ? ' is-awaiting' : '') . '">';
echo '<td class="column-title"><button type="button" class="button-link row-title"' . $hook . '>' . esc_html((string) $ticket['title']) . '</button>' . $this->ticket_urge_badge($ticket); // phpcs:ignore WordPress.Security.EscapeOutput.OutputNotEscaped
echo '<td class="column-title"><a class="row-title" href="' . $url . '">' . esc_html((string) $ticket['title']) . '</a>' . $this->ticket_urge_badge($ticket); // phpcs:ignore WordPress.Security.EscapeOutput.OutputNotEscaped
echo '<div class="aksrt-tickets-admin__sub">' . esc_html((string) $ticket['ticket_num']) . '</div>';
if ((string) $ticket['order_number'] !== '') {
echo '<div class="aksrt-tickets-admin__sub">' . esc_html__('订单:', 'aksrt') . esc_html((string) $ticket['order_number']) . '</div>';
@@ -124,7 +152,7 @@ trait UsersMenusTicketsList {
echo '<td class="column-user">' . $this->ticket_user_chip((int) $ticket['user_id'], (string) $ticket['user_name']) . '</td>'; // phpcs:ignore WordPress.Security.EscapeOutput.OutputNotEscaped
echo '<td class="column-admin">' . ((int) $ticket['admin_id'] > 0 ? esc_html((string) $ticket['admin_name']) : '<span class="aksrt-ticket-hint">' . esc_html__('未指派', 'aksrt') . '</span>') . '</td>';
echo '<td class="column-time"><time>' . esc_html($last) . '</time><div class="aksrt-tickets-admin__sub">' . esc_html(sprintf(__('提交于 %s', 'aksrt'), (string) $ticket['post_time'])) . '</div></td>';
echo '<td class="column-actions"><button type="button" class="button' . ($awaiting ? ' button-primary' : '') . '"' . $hook . '>' . esc_html(!empty($ticket['is_closed']) ? __('查看记录', 'aksrt') : __('处理工单', 'aksrt')) . '</button></td></tr>';
echo '<td class="column-actions"><a class="button' . ($awaiting ? ' button-primary' : '') . '" href="' . $url . '">' . esc_html(!empty($ticket['is_closed']) ? __('查看记录', 'aksrt') : __('处理工单', 'aksrt')) . '</a></td></tr>';
}
private function ticket_status_badge(array $ticket): string {