Put the reply composer at the bottom of the conversation card so the
timeline and composer form one viewport-height panel; the send button is
visible on load and Ctrl/Cmd+Enter submits. Internal notes now open in a
dialog instead of expanding inline, so the sidebar no longer grows.
Remove the shared ticket_composer helper and the inline note expansion CSS;
both dialogs share ticket_dialog_head.
Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Move "代客提交工单" back into a native <dialog> on the ticket list while
the ticket workspace stays a full page. Closing asks before discarding
input, ignores backdrop clicks, resets the form and returns focus; an
uncertain create result keeps the form locked behind "重新加载".
Remove the ?view=new create page route and its styles.
Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Ticket handling on users.php?page=aksrt_tickets no longer uses dialogs.
The list, the workspace (?id=N) and the assisted create form (?view=new)
are server-rendered page views that carry the list filters and page
for going back. Writes still go through the ticket REST routes; on
success the page reloads with a native notice, and unsent drafts in
other forms survive the reload via sessionStorage. Uncertain or
conflicting writes lock every form and only offer a reload.
Remove dead code: UsersMenusTicketsDialogs, the aksrt_ticket_view AJAX
read and its nonce, dialog CSS/JS (backdrop, scroll lock, focus return,
read races) and the dialog runtime test. Fix the create link carrying
an unclamped page number on out-of-range list pages.
Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
Edit status, department and assignee directly in ticket information, remove the redundant handling card and its layout rules, and cover editable and closed-ticket rendering.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Keep the ticket number and status in the sidebar only, remove the unused header description payload and bindings, and update dialog regression coverage.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Move on-behalf ticket creation into a header dialog and load ticket handling on demand. Reuse the admin REST write path, preserve drafts and filters, and cover dialog and server boundaries with regression tests.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
kate522andClaude Opus 5