Edit status, department and assignee directly in ticket information, remove the redundant handling card and its layout rules, and cover editable and closed-ticket rendering.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Keep the ticket number and status in the sidebar only, remove the unused header description payload and bindings, and update dialog regression coverage.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
Move on-behalf ticket creation into a header dialog and load ticket handling on demand. Reuse the admin REST write path, preserve drafts and filters, and cover dialog and server boundaries with regression tests.
Co-Authored-By: Claude Opus 5 (1M context) <noreply@anthropic.com>
kate522andClaude Opus 5