Mark front-end uploads (comment/ticket/report) as pending, return the
attachment id, discard own pending uploads on remove via
DELETE /upload/pending/{id}, claim referenced URLs on successful submit,
and purge unclaimed uploads older than 24h with an hourly cron.
Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
- Detail modal: fixed-height dialog, thread is the only (thin) scroll area
- Collapsible pinned summary bar (collapsed by default, state kept across re-render)
- Composer: toolbar (image / urge / close) above input, pending image tray with remove
- Paste screenshots to upload; create form uses the same button + tray
- Urge/close now POST (routes are CREATABLE); urge cooldown countdown via urge_wait
- Notify admins on urge when ticket is unassigned
- Split composer/form styles into tickets-compose.css; drop dead uploader code
Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
The hidden file input was appended to the flex-centered modal shell,
becoming a second flex child that pushed the dialog left and exposed
the native file button (theme display rules override [hidden]).
Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
- Status stat cards double as quick filters; debounced search with stale-response guard
- Card list with status stripe, windowed pagination, skeleton/empty/error states
- Detail dialog as chat timeline with in-place refresh, quote preview, Ctrl+Enter send
- Create form with department chips, inline validation, multi-image upload, success notice
- Split shared helpers into ticket-center-core.js and enqueue it before the panel script
- Drop dead data-aksrt-ticket-config and legacy colorful modal header
Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
kate522andClaude Fable 5