/**
* AKSRT Ticket Center Core — 工单中心共享层（REST、提示、行内校验、弹窗、图片上传）。
*
* 由 ticket-center.js（列表 / 详情 / 新建）消费，挂到 window.AksrtTicketCore。
*
* @package AKSRT
*/
(function () {
'use strict';
var API_ROOT = (function () {
var d = window.aksrtData || {};
var raw = d.apiUrl || d.restUrl || d.rest_url || '/index.php?rest_route=/aksrt/v1';
return String(raw).replace(/\/$/, '');
})();
var NONCE = (window.aksrtData && window.aksrtData.restNonce) || '';
var IMAGE_ACCEPT = 'image/gif,image/jpeg,image/png,image/webp';
/* ------------------------------------------------------------------ *
* 基础工具
* ------------------------------------------------------------------ */
function settings() {
var d = window.aksrtData && window.aksrtData.ticket;
return d && typeof d === 'object' ? d : {};
}
function attachmentEnabled() {
return !!settings().attachmentEnabled;
}
function attachmentMax() {
return parseInt(settings().attachmentMax, 10) || 5;
}
function escapeHtml(value) {
return String(value === null || value === undefined ? '' : value)
.replace(/&/g, '&')
.replace(//g, '>')
.replace(/"/g, '"')
.replace(/'/g, ''');
}
// notyf 以 HTML 拼接消息，服务端文案一律先转义。
function notyf(text, type, timeout, id) {
var safe = escapeHtml(text);
if (typeof window.notyf === 'function') return window.notyf(safe, type, timeout, id);
if (typeof window.toast === 'function') return window.toast(safe, type);
}
function request(path, options) {
var opts = options || {};
return fetch(API_ROOT + path, {
method: opts.method || 'GET',
headers: Object.assign({ 'X-WP-Nonce': NONCE }, opts.body ? { 'Content-Type': 'application/json' } : {}),
body: opts.body ? JSON.stringify(opts.body) : undefined,
credentials: 'same-origin',
}).then(function (res) { return res.json(); });
}
// REST 成功返回 {success:true}，WP_Error 返回 {code,message}；非成功一律转为 reject。
function expectSuccess(result) {
if (result && result.success) return result;
return Promise.reject(result || {});
}
// 提交前的人机验证：场景未启用时无挂载点，run 直接 resolve {}；
// 用户中途取消验证时 run resolve null，此时 reject {cancelled:true} 中止提交。
function runCaptcha(scene) {
if (!window.AKSRTCaptcha || typeof window.AKSRTCaptcha.run !== 'function') {
return Promise.resolve({});
}
return window.AKSRTCaptcha.run(scene).then(function (payload) {
return payload === null ? Promise.reject({ cancelled: true }) : (payload || {});
}, function () {
return Promise.reject({ message: '人机验证未通过' });
});
}
function failMessage(error, fallback) {
return (error && error.message) || fallback || '网络错误，请重试';
}
function shortTime(value) {
var m = /^(\d{4})-(\d{2})-(\d{2})[ T](\d{2}):(\d{2})/.exec(String(value || ''));
if (!m) return String(value || '');
var sameYear = m[1] === String(new Date().getFullYear());
return (sameYear ? '' : m[1] + '-') + m[2] + '-' + m[3] + ' ' + m[4] + ':' + m[5];
}
function timeTag(value) {
if (!value) return '';
return '';
}
function icon(name) {
return '';
}
function statusBadge(ticket) {
return ''
+ escapeHtml(ticket.status_label || ticket.status) + '';
}
function emptyHtml(iconName, title, text, action) {
return ''
+ '
' + icon(iconName) + ''
+ '
' + escapeHtml(title) + '
'
+ '
' + escapeHtml(text) + '
'
+ (action || '') + '
 + ')
'
+ '';
}).catch(function (error) {
tile.remove();
notyf(failMessage(error, '图片上传失败'), 'danger');
}).then(function () { syncUploader(root); });
}
/**
* 两类弹窗共用的事件：图片选择 / 移除、字数统计、输入时清除行内错误。
* 业务点击交给 onClick；返回的 ctx 跨内容重绘保留（监听挂在 shell 上）。
*/
function bindShell(shell, onClick) {
var ctx = { uploadRoot: null };
var input = document.createElement('input');
input.type = 'file';
input.accept = IMAGE_ACCEPT;
input.multiple = true;
input.hidden = true;
shell.appendChild(input);
input.addEventListener('change', function () {
var files = Array.prototype.slice.call(input.files || []);
input.value = '';
if (files.length && ctx.uploadRoot) uploadFiles(ctx.uploadRoot, files);
});
shell.addEventListener('click', function (event) {
var remove = event.target.closest('[data-aksrt-ticket-image-remove]');
if (remove) {
var root = remove.closest('form');
remove.closest('.aksrt-ticket-image').remove();
syncUploader(root);
return;
}
var upload = event.target.closest('[data-aksrt-ticket-upload]');
if (upload) {
ctx.uploadRoot = upload.closest('form');
input.click();
return;
}
if (onClick) onClick(event, ctx);
});
shell.addEventListener('input', function (event) {
clearInvalid(event.target);
updateCounter(shell, event.target);
});
shell.addEventListener('change', function (event) {
clearInvalid(event.target.closest('fieldset') || event.target);
});
return ctx;
}
function uploaderHtml() {
if (!attachmentEnabled()) return '';
return ''
+ '
'
+ '
'
+ '