- aksrt_ticket gains urge_count / last_urge_time (schema 3.1.0) - cooldown moves from transient to an atomic conditional UPDATE - urge inserts a system reply rendered as a centered notice (not quotable) - admin list badge + info card row for urge count / last time - new ticket_urge_admin mail event via aksrt_ticket_urged Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>