wordpress-theme-aksrt/inc/helpers/user-center-renderers/profile-tickets.php

<?php
/**
 * User center ticket (工单) panel.
 *
 * 数据全部来自 /aksrt/v1/tickets* REST；本文件只输出容器与挂载点，
 * 交互在 assets/js/ticket-center.js。
 *
 * @package AKSRT
 */

defined('ABSPATH') || exit;

$context = is_array($args['context'] ?? null) ? $args['context'] : [];
$user_id = (int) ($context['user_id'] ?? get_current_user_id());

if ($user_id <= 0) {
	echo '<div class="uc-panel-empty muted-2-color">' . esc_html__('请先登录', 'aksrt') . '</div>';
	return;
}

$enabled = class_exists('\AKSRT\Ticket\TicketSettings') && \AKSRT\Ticket\TicketSettings::enabled();
if (!$enabled) {
	echo '<div class="uc-panel-empty muted-2-color">' . esc_html__('工单功能暂未开启', 'aksrt') . '</div>';
	return;
}

$statuses = class_exists('\AKSRT\Ticket\TicketStatusService')
	? \AKSRT\Ticket\TicketStatusService::all()
	: [];
$types = class_exists('\AKSRT\Ticket\TicketTypeService')
	? \AKSRT\Ticket\TicketTypeService::public_list()
	: [];
$attachment_max = class_exists('\AKSRT\Ticket\TicketSettings')
	? \AKSRT\Ticket\TicketSettings::attachment_max()
	: 5;
?>
<div class="aksrt-tickets-page uc-tickets-panel" data-aksrt-ticket-center>
	<header class="uc-tickets-panel__head">
		<div class="uc-tickets-panel__title-wrap">
			<p class="aksrt-tickets-page__eyebrow"><?php esc_html_e('我的服务', 'aksrt'); ?></p>
			<div class="uc-tickets-panel__title font-bold em12">
				<i class="fa fas fa-headset uc-tickets-panel__title-icon" aria-hidden="true"></i>
				<?php esc_html_e('工单中心', 'aksrt'); ?>
			</div>
			<p class="muted-2-color em09 mt3"><?php esc_html_e('提交问题工单，跟踪处理进度并与管理员沟通。', 'aksrt'); ?></p>
		</div>
		<button class="btn-primary" type="button" data-aksrt-ticket-create><?php esc_html_e('提交工单', 'aksrt'); ?></button>
	</header>

	<div class="aksrt-tickets-page__stats" data-aksrt-ticket-stats>
		<?php foreach ($statuses as $status) : ?>
			<div class="aksrt-tickets-page__stat" data-aksrt-ticket-stat="<?php echo esc_attr((string) $status['status_key']); ?>">
				<span><?php echo esc_html((string) $status['name']); ?></span><strong>0</strong>
			</div>
		<?php endforeach; ?>
	</div>

	<form class="aksrt-tickets-page__search" data-aksrt-tickets-search>
		<label class="screen-reader-text" for="aksrt-ticket-keywords"><?php esc_html_e('按工单号或标题查找', 'aksrt'); ?></label>
		<i class="fa fas fa-search" aria-hidden="true"></i>
		<input id="aksrt-ticket-keywords" maxlength="60" placeholder="<?php esc_attr_e('输入工单号或标题查找', 'aksrt'); ?>">
		<button class="btn-primary" type="submit"><?php esc_html_e('查找', 'aksrt'); ?></button>
		<select data-aksrt-ticket-filter="status" aria-label="<?php esc_attr_e('工单状态', 'aksrt'); ?>">
			<option value=""><?php esc_html_e('全部状态', 'aksrt'); ?></option>
			<?php foreach ($statuses as $status) : ?>
				<option value="<?php echo esc_attr((string) $status['status_key']); ?>"><?php echo esc_html((string) $status['name']); ?></option>
			<?php endforeach; ?>
		</select>
		<?php if ($types !== []) : ?>
			<select data-aksrt-ticket-filter="ticket_type_id" aria-label="<?php esc_attr_e('工单部门', 'aksrt'); ?>">
				<option value=""><?php esc_html_e('全部部门', 'aksrt'); ?></option>
				<?php foreach ($types as $type) : ?>
					<option value="<?php echo esc_attr((string) $type['id']); ?>"><?php echo esc_html((string) $type['name']); ?></option>
				<?php endforeach; ?>
			</select>
		<?php endif; ?>
	</form>

	<div class="aksrt-tickets-page__list" data-aksrt-ticket-list>
		<div class="aksrt-tickets-page__empty">
			<i class="fa fas fa-headset" aria-hidden="true"></i>
			<h3><?php esc_html_e('还没有工单', 'aksrt'); ?></h3>
			<p><?php esc_html_e('遇到问题时提交工单，我们会尽快处理。', 'aksrt'); ?></p>
		</div>
	</div>

	<nav class="aksrt-tickets-page__pagination" data-aksrt-ticket-pagination hidden></nav>

	<?php
	// 人机验证挂载点（提交工单 / 回复）：场景未启用时 aksrt_render_captcha 无输出，
	// ticket-center.js 以挂载点存在与否决定是否先过验证。
	if (function_exists('aksrt_render_captcha')) {
		aksrt_render_captcha('ticket_create');
		aksrt_render_captcha('ticket_reply');
	}
	?>
	<span class="hidden" data-aksrt-ticket-config="<?php echo esc_attr(wp_json_encode([
		'attachmentMax' => $attachment_max,
	])); ?>"></span>
</div>