kate522/wordpress-theme-aksrt
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fix(admin): keep ticket internal notes compact

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Show only the latest three notes and fold older ones into a details
toggle, collapse the note composer to one line until focused, and cap
the sidebar height to the dialog body so its controls stay reachable.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
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kate522andClaude Fable 5 committed 2026-10-31 12:21:53 +08:00
1 parent a9709377bb
commit 7b65b3c6d8
3 files changed
+41 -10
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src/Admin/Native/UsersMenusTicketsDetail.php
+16 -5
View File
@@ -175,21 +175,32 @@ trait UsersMenusTicketsDetail {
return $options;
}
/** 默认只展示最新 3 条备注，更早的收进原生 <details>，避免历史备注撑满侧栏。 */
private function ticket_notes_card(int $id): string {
$notes = TicketNoteService::for_ticket($id);
$visible = 3;
$html = '<section class="aksrt-ticket-detail__card aksrt-ticket-detail__private"><div class="aksrt-ticket-section-head"><h3>' . esc_html__('内部备注', 'aksrt');
if ($notes !== []) {
$html .= ' <span class="aksrt-ticket-pill">' . count($notes) . '</span>';
}
$html .= '</h3></div><p class="aksrt-ticket-hint">' . esc_html__('仅管理员可见，不会发送给用户。', 'aksrt') . '</p>';
if ($notes !== []) {
$html .= '<ol class="aksrt-ticket-detail__notes">';
foreach ($notes as $note) {
$html .= '<li><div class="aksrt-ticket-detail__note-head"><strong>' . esc_html((string) $note['admin_name']) . '</strong><time>' . esc_html((string) $note['created_at']) . '</time></div><div>' . nl2br(esc_html((string) $note['content'])) . '</div></li>';
$older = array_slice($notes, 0, -$visible);
$html .= '<div class="aksrt-ticket-detail__notes">';
if ($older !== []) {
$html .= '<details class="aksrt-ticket-detail__notes-older"><summary>' . esc_html(sprintf(__('更早的 %d 条备注', 'aksrt'), count($older))) . '</summary>' . $this->ticket_notes_list($older) . '</details>';
}
$html .= '</ol>';
$html .= $this->ticket_notes_list(array_slice($notes, -$visible)) . '</div>';
}
return $html . $this->ticket_composer('note', $id, 'aksrt-ticket-note-' . $id, __('添加备注', 'aksrt'), '', __('记录处理进展、排查结论…', 'aksrt'), 2, '', __('添加内部备注', 'aksrt'), false) . '</section>';
return $html . $this->ticket_composer('note', $id, 'aksrt-ticket-note-' . $id, __('添加备注', 'aksrt'), '', __('记录处理进展、排查结论…', 'aksrt'), 3, '', __('添加内部备注', 'aksrt'), false) . '</section>';
}
private function ticket_notes_list(array $notes): string {
$html = '<ol>';
foreach ($notes as $note) {
$html .= '<li><div class="aksrt-ticket-detail__note-head"><strong>' . esc_html((string) $note['admin_name']) . '</strong><time>' . esc_html((string) $note['created_at']) . '</time></div><div>' . nl2br(esc_html((string) $note['content'])) . '</div></li>';
}
return $html . '</ol>';
}
private function ticket_attachments_html(array $urls): string {