feat(ticket): redesign native ticket admin page UI/UX
- Fix empty status/department selects in the detail panel (printf leak) - Replace dead 代客提交 button with a working collapsible create form - Error-aware notices; redirect keeps filters and the open ticket - Status views with counts, incl. 未关闭 default and 已关闭 view - Two-column detail: conversation + attachments + prereplies | info, status/department/assignee select, internal notes; closed = read-only - Split detail panel into UsersMenusTicketsDetail trait; page-scoped tickets.css / admin-tickets.js replace inline styles - AdminListPagination accepts parent file so users.php keeps menu highlight - Drop native loading="lazy" per lazyload contract Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
This commit is contained in:
kate522andClaude Fable 5 committed
1 parent
b927b9ec7c
commit
b74381cfa2
9 files changed
+885
-278
No files matched your search
@@ -0,0 +1,225 @@
|
||||
/* 工单管理（users.php?page=aksrt_tickets）——仅在本页入队 */
|
||||
|
||||
.aksrt-tickets-admin {
|
||||
--aksrt-tk-border: #dcdcde;
|
||||
--aksrt-tk-muted: #646970;
|
||||
--aksrt-tk-soft: #f6f7f7;
|
||||
--aksrt-tk-accent: #2271b1;
|
||||
}
|
||||
|
||||
.aksrt-tickets-admin__muted { color: var(--aksrt-tk-muted); font-weight: 400; }
|
||||
|
||||
/* ---- 代客提交 ---- */
|
||||
.aksrt-tickets-admin__create {
|
||||
margin: 16px 0 8px;
|
||||
background: #fff;
|
||||
border: 1px solid var(--aksrt-tk-border);
|
||||
border-radius: 4px;
|
||||
}
|
||||
.aksrt-tickets-admin__create > summary {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 6px;
|
||||
padding: 10px 14px;
|
||||
cursor: pointer;
|
||||
font-weight: 600;
|
||||
color: var(--aksrt-tk-accent);
|
||||
list-style: none;
|
||||
}
|
||||
.aksrt-tickets-admin__create > summary::-webkit-details-marker { display: none; }
|
||||
.aksrt-tickets-admin__create[open] > summary { border-bottom: 1px solid var(--aksrt-tk-border); }
|
||||
.aksrt-tickets-admin__create-form,
|
||||
.aksrt-tickets-admin__create-empty { padding: 14px; margin: 0; }
|
||||
.aksrt-tickets-admin__create-grid {
|
||||
display: grid;
|
||||
grid-template-columns: repeat(2, minmax(0, 1fr));
|
||||
gap: 12px 16px;
|
||||
}
|
||||
.aksrt-tickets-admin__create-grid label { display: flex; flex-direction: column; gap: 4px; }
|
||||
.aksrt-tickets-admin__create-grid label > span { font-weight: 600; }
|
||||
.aksrt-tickets-admin__create-grid .is-wide { grid-column: 1 / -1; }
|
||||
.aksrt-tickets-admin__create-grid input,
|
||||
.aksrt-tickets-admin__create-grid select,
|
||||
.aksrt-tickets-admin__create-grid textarea { width: 100%; max-width: none; }
|
||||
.aksrt-tickets-admin__create-foot {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
justify-content: space-between;
|
||||
gap: 12px;
|
||||
margin: 12px 0 0;
|
||||
}
|
||||
|
||||
/* ---- 视图与筛选 ---- */
|
||||
.aksrt-tickets-admin__views { margin-bottom: 4px; }
|
||||
.aksrt-ticket-dot {
|
||||
display: inline-block;
|
||||
width: 8px;
|
||||
height: 8px;
|
||||
margin-right: 4px;
|
||||
border-radius: 50%;
|
||||
background: var(--aksrt-ticket-color, #8c8f94);
|
||||
vertical-align: 1px;
|
||||
}
|
||||
.aksrt-tickets-admin__filters {
|
||||
clear: both;
|
||||
display: flex;
|
||||
flex-wrap: wrap;
|
||||
align-items: center;
|
||||
gap: 6px;
|
||||
padding: 8px 0;
|
||||
}
|
||||
.aksrt-tickets-admin__filters input[type="search"] { min-width: 220px; }
|
||||
|
||||
/* ---- 列表 ---- */
|
||||
.aksrt-tickets-admin__table-wrap { overflow-x: auto; }
|
||||
.aksrt-tickets-admin__table { min-width: 860px; table-layout: fixed; }
|
||||
.aksrt-tickets-admin__table .column-title { width: 34%; }
|
||||
.aksrt-tickets-admin__table .column-status { width: 10%; }
|
||||
.aksrt-tickets-admin__table .column-type,
|
||||
.aksrt-tickets-admin__table .column-admin { width: 11%; }
|
||||
.aksrt-tickets-admin__table .column-user { width: 15%; }
|
||||
.aksrt-tickets-admin__table .column-time { width: 19%; }
|
||||
.aksrt-tickets-admin__table td { vertical-align: middle; }
|
||||
.aksrt-tickets-admin__table .row-title { word-break: break-word; }
|
||||
.aksrt-tickets-admin__sub { margin-top: 3px; color: var(--aksrt-tk-muted); font-size: 12px; }
|
||||
.aksrt-tickets-admin__sub code { padding: 0 4px; font-size: 12px; background: var(--aksrt-tk-soft); }
|
||||
.aksrt-tickets-admin__row.is-awaiting td:first-child { box-shadow: inset 3px 0 0 #d63638; }
|
||||
.aksrt-tickets-admin__row.is-open td { background: #f0f6fc; }
|
||||
.aksrt-tickets-admin__detail-row > td { padding: 0 !important; background: var(--aksrt-tk-soft) !important; }
|
||||
.aksrt-tickets-admin__empty {
|
||||
display: flex;
|
||||
flex-direction: column;
|
||||
align-items: center;
|
||||
gap: 4px;
|
||||
padding: 32px 0;
|
||||
color: var(--aksrt-tk-muted);
|
||||
}
|
||||
|
||||
.aksrt-ticket-badge {
|
||||
display: inline-flex;
|
||||
align-items: center;
|
||||
gap: 5px;
|
||||
padding: 2px 8px;
|
||||
border-radius: 999px;
|
||||
font-size: 12px;
|
||||
line-height: 18px;
|
||||
white-space: nowrap;
|
||||
color: var(--aksrt-ticket-color, #646970);
|
||||
background: color-mix(in srgb, var(--aksrt-ticket-color, #646970) 12%, #fff);
|
||||
border: 1px solid color-mix(in srgb, var(--aksrt-ticket-color, #646970) 30%, #fff);
|
||||
}
|
||||
.aksrt-ticket-badge::before {
|
||||
content: "";
|
||||
width: 6px;
|
||||
height: 6px;
|
||||
border-radius: 50%;
|
||||
background: currentColor;
|
||||
}
|
||||
|
||||
.aksrt-ticket-user { display: inline-flex; align-items: center; gap: 6px; min-width: 0; text-decoration: none; }
|
||||
.aksrt-ticket-user img { flex: none; border-radius: 50%; }
|
||||
.aksrt-ticket-user span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
|
||||
|
||||
/* ---- 详情 ---- */
|
||||
.aksrt-ticket-detail {
|
||||
display: grid;
|
||||
grid-template-columns: minmax(0, 1fr) 300px;
|
||||
gap: 16px;
|
||||
padding: 16px;
|
||||
border-top: 1px solid var(--aksrt-tk-border);
|
||||
border-bottom: 1px solid var(--aksrt-tk-border);
|
||||
}
|
||||
.aksrt-ticket-detail__main,
|
||||
.aksrt-ticket-detail__side { display: flex; flex-direction: column; gap: 12px; min-width: 0; }
|
||||
.aksrt-ticket-detail__heading { display: block; margin: 0 0 8px; font-size: 13px; font-weight: 600; }
|
||||
.aksrt-ticket-detail__empty { margin: 0; color: var(--aksrt-tk-muted); }
|
||||
|
||||
.aksrt-ticket-detail__origin,
|
||||
.aksrt-ticket-detail__reply,
|
||||
.aksrt-ticket-detail__card,
|
||||
.aksrt-ticket-detail__reply-form {
|
||||
padding: 12px 14px;
|
||||
background: #fff;
|
||||
border: 1px solid var(--aksrt-tk-border);
|
||||
border-radius: 4px;
|
||||
}
|
||||
.aksrt-ticket-detail__origin { border-left: 3px solid var(--aksrt-tk-accent); }
|
||||
|
||||
.aksrt-ticket-detail__msg-head { display: flex; align-items: center; gap: 8px; margin-bottom: 8px; }
|
||||
.aksrt-ticket-detail__msg-head img { border-radius: 50%; }
|
||||
.aksrt-ticket-detail__msg-head time { margin-left: auto; color: var(--aksrt-tk-muted); font-size: 12px; }
|
||||
.aksrt-ticket-detail__body { word-break: break-word; }
|
||||
.aksrt-ticket-detail__body > p:first-child { margin-top: 0; }
|
||||
.aksrt-ticket-detail__body > p:last-child { margin-bottom: 0; }
|
||||
|
||||
.aksrt-ticket-detail__replies { display: flex; flex-direction: column; gap: 10px; margin: 0; padding: 0; list-style: none; }
|
||||
.aksrt-ticket-detail__reply { margin: 0; }
|
||||
.aksrt-ticket-detail__reply.is-admin { margin-left: 32px; background: #f0f6fc; border-color: #c5d9ed; }
|
||||
.aksrt-ticket-detail__reply.is-user { margin-right: 32px; }
|
||||
.aksrt-ticket-detail__quote {
|
||||
margin: 0 0 8px;
|
||||
padding: 6px 10px;
|
||||
color: var(--aksrt-tk-muted);
|
||||
background: var(--aksrt-tk-soft);
|
||||
border-left: 3px solid var(--aksrt-tk-border);
|
||||
white-space: pre-line;
|
||||
}
|
||||
|
||||
.aksrt-ticket-detail__attachments { display: flex; flex-wrap: wrap; gap: 8px; margin: 10px 0 0; padding: 0; list-style: none; }
|
||||
.aksrt-ticket-detail__attachments li { margin: 0; }
|
||||
.aksrt-ticket-detail__attachments img {
|
||||
display: block;
|
||||
width: 72px;
|
||||
height: 72px;
|
||||
object-fit: cover;
|
||||
border: 1px solid var(--aksrt-tk-border);
|
||||
border-radius: 4px;
|
||||
}
|
||||
|
||||
.aksrt-ticket-detail__reply-form textarea { width: 100%; }
|
||||
.aksrt-ticket-detail__reply-foot { display: flex; align-items: center; gap: 8px; margin-top: 8px; }
|
||||
.aksrt-ticket-detail__reply-foot select { max-width: 240px; }
|
||||
.aksrt-ticket-detail__counter { margin-left: auto; color: var(--aksrt-tk-muted); font-size: 12px; }
|
||||
.aksrt-ticket-detail__counter.is-over { color: #d63638; }
|
||||
.aksrt-ticket-detail__closed {
|
||||
display: flex;
|
||||
align-items: center;
|
||||
gap: 6px;
|
||||
margin: 0;
|
||||
padding: 10px 14px;
|
||||
color: var(--aksrt-tk-muted);
|
||||
background: #fff;
|
||||
border: 1px dashed var(--aksrt-tk-border);
|
||||
border-radius: 4px;
|
||||
}
|
||||
|
||||
.aksrt-ticket-detail__info {
|
||||
display: grid;
|
||||
grid-template-columns: auto minmax(0, 1fr);
|
||||
gap: 8px 12px;
|
||||
margin: 0;
|
||||
}
|
||||
.aksrt-ticket-detail__info dt { color: var(--aksrt-tk-muted); }
|
||||
.aksrt-ticket-detail__info dd { margin: 0; word-break: break-all; }
|
||||
|
||||
.aksrt-ticket-detail__status-form { display: flex; flex-direction: column; gap: 8px; }
|
||||
.aksrt-ticket-detail__status-form label { display: flex; flex-direction: column; gap: 3px; }
|
||||
.aksrt-ticket-detail__status-form select { width: 100%; max-width: none; }
|
||||
.aksrt-ticket-detail__status-form .button { align-self: flex-start; }
|
||||
|
||||
.aksrt-ticket-detail__notes { display: flex; flex-direction: column; gap: 8px; margin: 0 0 10px; padding: 0; list-style: none; }
|
||||
.aksrt-ticket-detail__notes li { margin: 0; padding: 8px 10px; background: #fcf9e8; border-left: 3px solid #dba617; word-break: break-word; }
|
||||
.aksrt-ticket-detail__note-head { display: flex; justify-content: space-between; gap: 8px; margin-bottom: 4px; font-size: 12px; }
|
||||
.aksrt-ticket-detail__note-head time { color: var(--aksrt-tk-muted); }
|
||||
.aksrt-ticket-detail__note-form { display: flex; flex-direction: column; gap: 6px; }
|
||||
.aksrt-ticket-detail__note-form textarea { width: 100%; }
|
||||
.aksrt-ticket-detail__note-form .button { align-self: flex-start; }
|
||||
|
||||
@media (max-width: 1100px) {
|
||||
.aksrt-ticket-detail { grid-template-columns: minmax(0, 1fr); }
|
||||
}
|
||||
@media (max-width: 782px) {
|
||||
.aksrt-tickets-admin__create-grid { grid-template-columns: minmax(0, 1fr); }
|
||||
.aksrt-ticket-detail__reply.is-admin,
|
||||
.aksrt-ticket-detail__reply.is-user { margin-left: 0; margin-right: 0; }
|
||||
}
|
||||
@@ -0,0 +1,63 @@
|
||||
/**
|
||||
* 工单管理后台页（users.php?page=aksrt_tickets）的渐进增强：
|
||||
* - 预设回复下拉：插入到回复框光标处；
|
||||
* - 回复框字数计数；
|
||||
* - 表单提交时禁用提交按钮，防止重复提交。
|
||||
* 无 JS 时页面全部功能仍可用。
|
||||
*/
|
||||
(function () {
|
||||
'use strict';
|
||||
|
||||
function byId(id) {
|
||||
return id ? document.getElementById(id) : null;
|
||||
}
|
||||
|
||||
function updateCounter(textarea) {
|
||||
var counter = document.querySelector('[data-aksrt-ticket-counter="' + textarea.id + '"]');
|
||||
if (!counter) return;
|
||||
var max = parseInt(textarea.getAttribute('maxlength'), 10) || 0;
|
||||
var len = textarea.value.length;
|
||||
counter.textContent = len + ' / ' + max;
|
||||
counter.classList.toggle('is-over', max > 0 && len >= max);
|
||||
}
|
||||
|
||||
function insertAtCursor(textarea, text) {
|
||||
var start = textarea.selectionStart || 0;
|
||||
var end = textarea.selectionEnd || 0;
|
||||
var before = textarea.value.slice(0, start);
|
||||
var sep = before && !/\n$/.test(before) ? '\n' : '';
|
||||
textarea.value = before + sep + text + textarea.value.slice(end);
|
||||
var pos = (before + sep + text).length;
|
||||
textarea.focus();
|
||||
textarea.setSelectionRange(pos, pos);
|
||||
updateCounter(textarea);
|
||||
}
|
||||
|
||||
document.addEventListener('change', function (e) {
|
||||
var select = e.target.closest('[data-aksrt-ticket-prereply]');
|
||||
if (!select || !select.value) return;
|
||||
var textarea = byId(select.getAttribute('data-aksrt-ticket-prereply'));
|
||||
if (textarea) insertAtCursor(textarea, select.value);
|
||||
select.value = '';
|
||||
});
|
||||
|
||||
document.addEventListener('input', function (e) {
|
||||
if (e.target.matches('[data-aksrt-ticket-reply-input]')) updateCounter(e.target);
|
||||
});
|
||||
|
||||
document.addEventListener('submit', function (e) {
|
||||
var form = e.target;
|
||||
if (!form.closest('.aksrt-tickets-admin') || form.method.toLowerCase() !== 'post') return;
|
||||
var button = form.querySelector('[type="submit"]');
|
||||
if (button) {
|
||||
// 延后一帧，避免禁用按钮阻断本次提交。
|
||||
setTimeout(function () { button.disabled = true; }, 0);
|
||||
}
|
||||
});
|
||||
|
||||
document.querySelectorAll('[data-aksrt-ticket-reply-input]').forEach(updateCounter);
|
||||
|
||||
// 展开的工单在回跳后滚动到视口内（锚点已带 #aksrt-ticket-{id}，这里兜底聚焦详情）。
|
||||
var open = document.querySelector('.aksrt-tickets-admin__row.is-open');
|
||||
if (open && !location.hash) open.scrollIntoView({ block: 'start' });
|
||||
})();
|
||||
@@ -343,7 +343,7 @@
|
||||
if (!images || !images.length) return '';
|
||||
return '<div class="aksrt-ticket-attachments">' + images.map(function (url) {
|
||||
return '<a class="aksrt-ticket-attachment" href="' + escapeHtml(url) + '" target="_blank" rel="noopener">'
|
||||
+ '<img src="' + escapeHtml(url) + '" alt="附件图片" loading="lazy"></a>';
|
||||
+ '<img src="' + escapeHtml(url) + '" alt="附件图片"></a>';
|
||||
}).join('') + '</div>';
|
||||
}
|
||||
|
||||
|
||||
Reference in new issue
Block a user