kate522andClaude Fable 5
d7616b193e
Render the original question and replies as one chat-style timeline, merge editor and toolbar into a shared composer for replies and notes, and refresh sidebar cards. Remove superseded renderers and selectors. Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
180 lines
16 KiB
CSS
180 lines
16 KiB
CSS
/* 工单运营页：列表保持紧凑，工作区在原生 dialog 内展开。复用 NativeUi 令牌。 */
|
|
.aksrt-tickets-admin__toolbar { display: flex; flex-direction: column; gap: 14px; padding: 20px; }
|
|
.aksrt-tickets-admin__toolbar .subsubsub { margin: 0; padding: 0; box-shadow: none; }
|
|
.aksrt-tickets-admin__table { min-width: 1000px; table-layout: fixed; }
|
|
.aksrt-tickets-admin__table .column-title { width: 29%; }
|
|
.aksrt-tickets-admin__table .column-status { width: 11%; }
|
|
.aksrt-tickets-admin__table .column-type { width: 9%; }
|
|
.aksrt-tickets-admin__table .column-user { width: 13%; }
|
|
.aksrt-tickets-admin__table .column-admin { width: 10%; }
|
|
.aksrt-tickets-admin__table .column-time { width: 18%; }
|
|
.aksrt-tickets-admin__table .column-actions { width: 10%; }
|
|
.aksrt-tickets-admin__table .row-title { text-align: left; font-size: 14px; font-weight: 600; line-height: 1.6; overflow-wrap: anywhere; }
|
|
.aksrt-tickets-admin__sub { margin-top: 4px; color: var(--an-text-2); font-size: 12px; overflow-wrap: anywhere; }
|
|
.aksrt-native .aksrt-tickets-admin__row.is-awaiting td:first-child { box-shadow: inset 3px 0 0 var(--an-primary); }
|
|
.aksrt-ticket-hint { color: var(--an-muted); font-size: 12px; font-weight: 400; }
|
|
.aksrt-ticket-pill { display: inline-flex; align-items: center; min-width: 18px; height: 18px; padding: 0 6px; color: var(--an-text-2); background: var(--an-bg-soft); border-radius: 9px; font-size: 11px; font-weight: 500; line-height: 1; justify-content: center; font-variant-numeric: tabular-nums; vertical-align: 1px; }
|
|
.aksrt-ticket-dot { display: inline-block; flex: none; width: 7px; height: 7px; border-radius: 50%; background: var(--aksrt-ticket-color); }
|
|
.aksrt-ticket-badge { display: inline-flex; align-items: center; gap: 5px; padding: 2px 8px; color: var(--an-text); background: var(--an-bg-soft); border: 1px solid var(--an-border); border-radius: 6px; font-size: 12px; line-height: 20px; white-space: nowrap; }
|
|
.aksrt-ticket-badge::before { content: ""; flex: none; width: 7px; height: 7px; border-radius: 50%; background: var(--aksrt-ticket-color, var(--an-muted)); }
|
|
.aksrt-ticket-urge { display: inline-block; padding: 1px 6px; color: var(--an-danger); background: #fdf0f2; border-radius: 4px; font-size: 12px; white-space: nowrap; }
|
|
.aksrt-ticket-user { display: inline-flex; align-items: center; gap: 7px; max-width: 100%; color: var(--an-text); text-decoration: none; }
|
|
.aksrt-ticket-user img { flex: none; border-radius: 50%; }
|
|
.aksrt-ticket-user span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
|
|
|
|
/* 原生 top layer：固定头部/操作区，仅正文滚动。 */
|
|
html.aksrt-ticket-modal-open { overflow: hidden; scrollbar-gutter: stable; }
|
|
.aksrt-ticket-dialog {
|
|
box-sizing: border-box;
|
|
width: min(1200px, calc(100vw - 48px));
|
|
max-width: none;
|
|
max-height: calc(100dvh - 48px);
|
|
margin: auto;
|
|
padding: 0;
|
|
color: var(--an-text);
|
|
background: var(--an-card);
|
|
border: 0;
|
|
border-radius: var(--an-radius);
|
|
box-shadow: 0 0 0 1px rgba(15, 23, 42, .06), 0 12px 32px rgba(15, 23, 42, .12), 0 32px 80px rgba(15, 23, 42, .16);
|
|
overflow: hidden;
|
|
font: inherit;
|
|
}
|
|
.aksrt-ticket-dialog:not([open]) { display: none; }
|
|
.aksrt-ticket-dialog[open] { animation: aksrt-ticket-dialog-in .18s ease-out; }
|
|
.aksrt-ticket-dialog[open]::backdrop { animation: aksrt-ticket-fade-in .18s ease-out; }
|
|
@keyframes aksrt-ticket-dialog-in { from { opacity: 0; transform: translateY(8px) scale(.99); } }
|
|
@keyframes aksrt-ticket-fade-in { from { opacity: 0; } }
|
|
.aksrt-ticket-dialog--create { width: min(720px, calc(100vw - 48px)); }
|
|
.aksrt-ticket-dialog::backdrop { background: rgba(15, 23, 42, .45); backdrop-filter: blur(2px); }
|
|
.aksrt-ticket-dialog__frame { display: flex; flex-direction: column; max-height: calc(100dvh - 48px); margin: 0; }
|
|
.aksrt-ticket-dialog__head { display: flex; flex: none; align-items: flex-start; justify-content: space-between; gap: 20px; padding: 18px 24px; border-bottom: 1px solid var(--an-border-soft); }
|
|
.aksrt-ticket-dialog__head > div { min-width: 0; }
|
|
.aksrt-ticket-dialog__head h2 { margin: 0; color: var(--an-text); font-size: 18px; font-weight: 600; line-height: 1.5; overflow-wrap: anywhere; }
|
|
.aksrt-ticket-dialog__head h2:focus { outline: 0; }
|
|
.aksrt-ticket-dialog__head p { margin: 4px 0 0; color: var(--an-muted); font-size: 12px; overflow-wrap: anywhere; }
|
|
.aksrt-ticket-dialog__close { display: inline-flex; flex: none; align-items: center; justify-content: center; width: 32px; height: 32px; margin: -2px -6px 0 0; padding: 0; color: var(--an-muted); background: transparent; border: 0; border-radius: 8px; cursor: pointer; transition: background .15s, color .15s; }
|
|
.aksrt-ticket-dialog__close:hover { color: var(--an-text); background: var(--an-bg-soft); }
|
|
.aksrt-ticket-dialog__body { min-height: 0; padding: 20px 24px; overflow-y: auto; overscroll-behavior: contain; }
|
|
.aksrt-ticket-dialog--detail .aksrt-ticket-dialog__body { min-height: 160px; padding: 16px; background: var(--an-bg-soft); }
|
|
.aksrt-ticket-dialog--detail .aksrt-ticket-dialog__body[aria-busy="true"]:empty { background: var(--an-bg-soft) linear-gradient(90deg, transparent, rgba(255, 255, 255, .7), transparent) -200px 0 / 200px 100% no-repeat; animation: aksrt-ticket-shimmer 1.2s linear infinite; }
|
|
@keyframes aksrt-ticket-shimmer { to { background-position: calc(100% + 200px) 0; } }
|
|
.aksrt-ticket-dialog__foot { display: flex; flex: none; flex-wrap: wrap; align-items: center; justify-content: flex-end; gap: 10px; padding: 14px 24px; background: var(--an-card); border-top: 1px solid var(--an-border-soft); }
|
|
.aksrt-ticket-dialog__foot > .aksrt-ticket-hint { margin-right: auto; }
|
|
.aksrt-ticket-dialog [hidden] { display: none !important; }
|
|
.aksrt-ticket-dialog textarea { box-sizing: border-box; width: 100%; min-height: 64px; resize: vertical; line-height: 1.65; }
|
|
.aksrt-ticket-dialog :is(input, select, textarea, button, a):focus-visible,
|
|
.aksrt-ticket-conversation__scroll:focus-visible { outline: 2px solid var(--an-primary); outline-offset: 2px; box-shadow: none; }
|
|
.aksrt-ticket-dialog button:disabled { cursor: default; opacity: .6; }
|
|
.aksrt-ticket-feedback { display: flex; flex: none; align-items: center; justify-content: space-between; gap: 12px; padding: 10px 24px; color: #176b3d; background: var(--an-primary-soft); border-bottom: 1px solid color-mix(in srgb, var(--an-primary) 18%, transparent); font-size: 13px; }
|
|
.aksrt-ticket-feedback p { margin: 0; }
|
|
.aksrt-ticket-feedback.is-error { color: #a61b36; background: #fdf0f2; border-bottom-color: #f6d3da; }
|
|
.aksrt-ticket-feedback .button { flex: none; }
|
|
|
|
/* 处理工作区：会话与回复在左，处理信息与内部备注在右。 */
|
|
.aksrt-ticket-detail { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: 16px; align-items: start; }
|
|
.aksrt-ticket-detail__main,
|
|
.aksrt-ticket-detail__side { display: flex; flex-direction: column; gap: 16px; min-width: 0; }
|
|
.aksrt-ticket-detail__side { position: sticky; top: 0; }
|
|
.aksrt-ticket-conversation,
|
|
.aksrt-ticket-composer--reply,
|
|
.aksrt-ticket-detail__card { background: var(--an-card); border: 1px solid var(--an-border); border-radius: var(--an-radius); }
|
|
.aksrt-ticket-detail__card { padding: 16px; }
|
|
.aksrt-ticket-section-head { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 8px; margin-bottom: 14px; }
|
|
.aksrt-ticket-section-head h3 { display: inline-flex; align-items: center; gap: 6px; margin: 0; color: var(--an-text); font-size: 14px; font-weight: 600; }
|
|
.aksrt-ticket-section-head .button-link { font-size: 12px; text-decoration: none; }
|
|
.aksrt-ticket-conversation > .aksrt-ticket-section-head { margin: 0; padding: 12px 16px; border-bottom: 1px solid var(--an-border-soft); }
|
|
|
|
/* 会话时间线：用户在左、客服在右、系统事件居中。 */
|
|
.aksrt-ticket-conversation__scroll { max-height: 52vh; padding: 20px 16px; overflow-y: auto; overscroll-behavior: contain; scroll-behavior: smooth; }
|
|
.aksrt-ticket-detail__thread { display: flex; flex-direction: column; gap: 18px; margin: 0; padding: 0; list-style: none; }
|
|
.aksrt-ticket-detail__message { display: flex; align-items: flex-start; gap: 10px; max-width: 86%; margin: 0; }
|
|
.aksrt-ticket-detail__message.is-admin { flex-direction: row-reverse; align-self: flex-end; }
|
|
.aksrt-ticket-detail__message.is-origin { max-width: none; }
|
|
.aksrt-ticket-detail__avatar { flex: none; width: 32px; height: 32px; background: var(--an-border); border-radius: 50%; object-fit: cover; }
|
|
.aksrt-ticket-detail__bubble { min-width: 0; padding: 10px 14px 12px; background: var(--an-bg-soft); border: 1px solid var(--an-border-soft); border-radius: 4px 12px 12px 12px; }
|
|
.aksrt-ticket-detail__message.is-admin .aksrt-ticket-detail__bubble { background: var(--an-primary-soft); border-color: color-mix(in srgb, var(--an-primary) 20%, transparent); border-radius: 12px 4px 12px 12px; }
|
|
.aksrt-ticket-detail__message.is-origin .aksrt-ticket-detail__bubble { flex: 1; background: var(--an-card); border-color: var(--an-border); border-left: 3px solid var(--an-info); border-radius: 4px 12px 12px 12px; }
|
|
.aksrt-ticket-detail__meta { display: flex; flex-wrap: wrap; align-items: baseline; gap: 4px 8px; margin-bottom: 6px; font-size: 12px; }
|
|
.aksrt-ticket-detail__message.is-admin .aksrt-ticket-detail__meta { flex-direction: row-reverse; }
|
|
.aksrt-ticket-detail__meta strong { color: var(--an-text); font-weight: 600; overflow-wrap: anywhere; }
|
|
.aksrt-ticket-detail__role { padding: 0 6px; color: var(--an-text-2); background: rgba(15, 23, 42, .05); border-radius: 4px; line-height: 18px; }
|
|
.aksrt-ticket-detail__meta time { color: var(--an-muted); font-variant-numeric: tabular-nums; }
|
|
.aksrt-ticket-detail__body { color: var(--an-text); overflow-wrap: anywhere; line-height: 1.7; }
|
|
.aksrt-ticket-detail__body > p { margin: 0 0 .6em; }
|
|
.aksrt-ticket-detail__body > p:last-child { margin-bottom: 0; }
|
|
.aksrt-ticket-detail__empty,
|
|
.aksrt-ticket-detail__event { display: flex; flex-wrap: wrap; align-items: center; justify-content: center; gap: 4px 10px; margin: 0; color: var(--an-muted); font-size: 12px; text-align: center; }
|
|
.aksrt-ticket-detail__event::before,
|
|
.aksrt-ticket-detail__event::after { content: ""; flex: 1 1 24px; max-width: 80px; height: 1px; background: var(--an-border); }
|
|
.aksrt-ticket-detail__quote { margin: 0 0 8px; padding: 6px 10px; color: var(--an-text-2); background: rgba(15, 23, 42, .04); border-left: 3px solid var(--an-border); border-radius: 0 6px 6px 0; font-size: 12px; white-space: pre-line; overflow-wrap: anywhere; }
|
|
.aksrt-ticket-detail__attachments { display: flex; flex-wrap: wrap; gap: 8px; margin: 10px 0 0; padding: 0; list-style: none; }
|
|
.aksrt-ticket-detail__attachments li { margin: 0; }
|
|
.aksrt-ticket-detail__attachments a { display: block; border-radius: 8px; transition: transform .15s; }
|
|
.aksrt-ticket-detail__attachments a:hover { transform: translateY(-1px); }
|
|
.aksrt-ticket-detail__attachments img { display: block; width: 72px; height: 72px; object-fit: cover; border: 1px solid var(--an-border); border-radius: 8px; }
|
|
|
|
/* 输入器：文本框与工具栏合成一个可聚焦整体。 */
|
|
.aksrt-ticket-composer { margin: 0; }
|
|
.aksrt-ticket-composer--reply { padding: 14px 16px 16px; }
|
|
.aksrt-ticket-composer__head { display: flex; flex-wrap: wrap; align-items: baseline; gap: 4px 10px; margin-bottom: 8px; }
|
|
.aksrt-ticket-composer__head label { color: var(--an-text); font-size: 14px; font-weight: 600; }
|
|
.aksrt-ticket-composer--note .aksrt-ticket-composer__head label { font-size: 13px; font-weight: 500; }
|
|
.aksrt-ticket-composer__box { background: var(--an-card); border: 1px solid var(--an-border); border-radius: var(--an-radius-sm); transition: border-color .15s, box-shadow .15s; }
|
|
.aksrt-ticket-composer__box:focus-within { border-color: var(--an-primary); box-shadow: 0 0 0 2px color-mix(in srgb, var(--an-primary) 18%, transparent); }
|
|
.aksrt-native .aksrt-ticket-composer__box textarea { display: block; padding: 10px 12px; background: transparent; border: 0; border-radius: var(--an-radius-sm) var(--an-radius-sm) 0 0; box-shadow: none; }
|
|
.aksrt-native .aksrt-ticket-composer__box textarea:focus,
|
|
.aksrt-ticket-dialog .aksrt-ticket-composer__box textarea:focus-visible { outline: 0; box-shadow: none; }
|
|
.aksrt-ticket-composer__bar { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; padding: 8px 8px 8px 10px; border-top: 1px solid var(--an-border-soft); }
|
|
.aksrt-ticket-composer__bar select { max-width: min(240px, 100%); min-height: 30px; font-size: 12px; }
|
|
.aksrt-ticket-counter { margin-left: auto; color: var(--an-muted); font-size: 12px; font-variant-numeric: tabular-nums; }
|
|
.aksrt-ticket-counter.is-over { color: var(--an-danger); }
|
|
.aksrt-native-field .aksrt-ticket-counter { align-self: flex-end; }
|
|
.aksrt-ticket-detail__closed { display: flex; align-items: center; gap: 8px; margin: 0; padding: 14px 16px; color: var(--an-text-2); background: var(--an-card); border: 1px dashed var(--an-border); border-radius: var(--an-radius); font-size: 13px; }
|
|
.aksrt-ticket-detail__closed .dashicons { flex: none; color: var(--an-muted); }
|
|
|
|
/* 工单信息：标签列固定宽度，可编辑项直接内联。 */
|
|
.aksrt-ticket-detail__info { display: grid; grid-template-columns: 56px minmax(0, 1fr); gap: 10px 12px; align-items: center; margin: 0; font-size: 13px; }
|
|
.aksrt-ticket-detail__info dt { color: var(--an-muted); font-size: 12px; }
|
|
.aksrt-ticket-detail__info dd { margin: 0; min-width: 0; color: var(--an-text); overflow-wrap: anywhere; }
|
|
.aksrt-ticket-detail__status-form { display: flex; flex-direction: column; gap: 14px; }
|
|
.aksrt-ticket-detail__status-form select { width: 100%; max-width: none; }
|
|
.aksrt-ticket-detail__status-form > .button { align-self: stretch; justify-content: center; }
|
|
.aksrt-ticket-close-warning { padding: 10px 12px; color: #9d2038; background: #fdf0f2; border: 1px solid #f6d3da; border-radius: var(--an-radius-sm); font-size: 12px; }
|
|
.aksrt-ticket-close-warning label { display: flex; align-items: flex-start; gap: 6px; line-height: 1.6; }
|
|
.aksrt-ticket-close-warning input { flex: none; margin: 3px 0 0; }
|
|
|
|
/* 内部备注：暖色便签，与对用户可见的会话区分。 */
|
|
.aksrt-ticket-detail__private { background: #fffbf0; border-color: #f3e2b6; }
|
|
.aksrt-ticket-detail__private .aksrt-ticket-section-head { margin-bottom: 4px; }
|
|
.aksrt-ticket-detail__private > .aksrt-ticket-hint { margin: 0 0 12px; color: #a26b07; }
|
|
.aksrt-ticket-detail__notes { display: flex; flex-direction: column; gap: 8px; max-height: 240px; margin: 0 0 12px; padding: 0; overflow-y: auto; list-style: none; }
|
|
.aksrt-ticket-detail__notes li { margin: 0; padding: 8px 10px; background: var(--an-card); border: 1px solid #f3e2b6; border-radius: var(--an-radius-sm); font-size: 13px; line-height: 1.6; overflow-wrap: anywhere; }
|
|
.aksrt-ticket-detail__note-head { display: flex; flex-wrap: wrap; justify-content: space-between; gap: 4px; margin-bottom: 4px; font-size: 12px; }
|
|
.aksrt-ticket-detail__note-head time { color: var(--an-muted); font-variant-numeric: tabular-nums; }
|
|
.aksrt-ticket-detail__private .aksrt-ticket-composer__box { border-color: #f3e2b6; }
|
|
|
|
@media (max-width: 960px) {
|
|
.aksrt-ticket-detail { grid-template-columns: minmax(0, 1fr); }
|
|
.aksrt-ticket-detail__side { position: static; }
|
|
}
|
|
@media (max-width: 600px) {
|
|
.aksrt-ticket-dialog,
|
|
.aksrt-ticket-dialog--create { width: calc(100vw - 16px); max-height: calc(100dvh - 16px); border-radius: 10px; }
|
|
.aksrt-ticket-dialog__frame { max-height: calc(100dvh - 16px); }
|
|
.aksrt-ticket-dialog__head,
|
|
.aksrt-ticket-dialog__body,
|
|
.aksrt-ticket-dialog__foot,
|
|
.aksrt-ticket-feedback { padding: 12px 14px; }
|
|
.aksrt-ticket-dialog--detail .aksrt-ticket-dialog__body { padding: 10px; }
|
|
.aksrt-ticket-dialog__head h2 { font-size: 16px; }
|
|
.aksrt-ticket-dialog__foot > .aksrt-ticket-hint { flex-basis: 100%; }
|
|
.aksrt-ticket-conversation__scroll { max-height: 44vh; padding: 14px 12px; }
|
|
.aksrt-ticket-detail__message { max-width: 100%; }
|
|
.aksrt-ticket-detail__avatar { width: 28px; height: 28px; }
|
|
.aksrt-ticket-composer__bar select { flex-basis: 100%; max-width: 100%; }
|
|
.aksrt-ticket-feedback { align-items: flex-start; flex-direction: column; }
|
|
}
|
|
@media (prefers-reduced-motion: reduce) {
|
|
.aksrt-tickets-admin *, .aksrt-tickets-admin *::before, .aksrt-tickets-admin *::backdrop { scroll-behavior: auto !important; transition: none !important; animation: none !important; }
|
|
}
|